Ron Wallace: Leadership Lessons From a UPS Driver

Ron Wallace is the former president of UPS International. During his tenure, he was responsible for operations in more than 200 countries and territories, with more than 60,000 people under his direction. He’s the author of the book, Leadership Lessons From a UPS Driver: Delivering a Culture of We, Not Me*.

Key Points

By promoting from within, a company’s legacy and culture is seamlessly passed on.

Don’t hire people for jobs, hire them for careers. Focus on hiring people when they are young and try to keep them for their entire career.

Most CEOs are only good at one or two things, and that’s what they should focus on.

Tell your supervisors what your goals are.

When you’re in a leadership position, always remember where you came from.

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