Dishing Up Digital with Ellen Mackenzie | Social Media Management & Strategy

4 Ways to Improve your Customer Service and WHY


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Booking a trip to a day spa with my friend is what inspired this episode for me. The way it all worked and the service we received, really made me appreciate what I was getting and, more importantly, made me want to keep coming back and sending my money their way. 

So, lets take these lessons from the day spa experience and apply them to customer service in general for us as online business owners to help you get reoccurring customers.

In this episode, we learn:

  • to offer packages that solve pain points
  • to personalise the process
  • to build a connection and keep them as customers
  • and get feedback
  •  

    Previous podcast episode mentioned: Value Based Pricing 

     

    ~~~

     

    Thank you so much for listening. If you are enjoying the Dishing Up Digital Podcast, please leave a review on Apple and let me know! Don't forget to connect with me over on Instagram, let me know what you would like to hear in future episodes, and share this episode with anyone you think would benefit from it! 

     

    Links & Resources: 

    • Connect with Ellen on Instagram
    • Follow Ellen on TikTok
    • Join the Dishing Up Digital School
    • Work with Ellen
    • ...more
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      Dishing Up Digital with Ellen Mackenzie | Social Media Management & StrategyBy Ellen Mackenzie

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