In this episode of The Savvy Dentist podcast, Dr. Jesse Green discusses what you can do if a team member is not performing well?
Although most team members go to work absolutely believing that they're doing a good job, it’s important that as a leader, you know how to handle if someone is performing a poor job
Dr. Jesse explains how to set your entire team up for success.
[3:45] - Position descriptions and Scorecards … how best to create and communicate them.[5:20] - The 3 choices you have if a team member is under performing.[9:45] - How to measure and assess competency.[12:20] - The ‘Decisive release’ and how to use it with respect and care.