Attention all self-proclaimed 'people pleaser' social media managers — ever find it hard to say 'no,' especially when finances are involved? If you’ve been cornered with comparisons to other managers or bombarded with demands exceeding the agreed scope, you can't afford to miss this episode! Bee Santangelo, my former mentee and a conqueror of such situations, joins us to spill the beans on managing these dilemmas effectively.

Bee transitioned from a corporate tax accountant to a financial manager and eventually embraced the role of a social media manager after being laid off during the pandemic. Currently, she collaborates with diverse businesses in Massachusetts, translating their visions into compelling social media presences—and, yes, enjoying the perks of sampling delicious cuisine from her restaurant clients!

We chat about her approach to local businesses, and, notably, the art of saying ‘no’ to clients. Whether it’s turning down requests that don’t align with the content strategy or services outside her purview, Bee shares her wisdom on navigating these sensitive situations. So, buckle up and tune in to unlock Bee’s treasure trove of advice! This episode promises real-talk on handling client relationships and actionable insights to empower your social media management journey.

Head to the Show Notes: https://social-media-manager-confidential.captivate.fm/episode45

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The Back Office

Your free resource hub with 7 years of Shanté's best trainings, templates, and field notes organized by topic. Everything that's helped her clients and mentees build profitable social media businesses—now in one searchable place.