Restaurant Rockstars Podcast

468. How Top Operators Master Systems, KPIs & Leadership - Kristin Albert


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The systems, KPIs, and leadership habits top operators use to run high-performing restaurants without constant chaos.
Learn how top restaurant operators create proactive systems, master the KPIs that matter, and lead teams that deliver five-star guest experiences consistently. In this episode, Kristin from Craveworthy Brands breaks down the operational playbook behind 20+ concepts — including how to hire the right people, develop leaders, manage sales/COGS/labor, build a strong culture, and stop running your restaurant by putting out fires.
If you want a smoother operation, better profitability, and a team that actually shows up and performs, this conversation lays out exactly where to start.
Watch Free Restaurant Video Training: www.restaurantacademy.online/get-free-training-owners
Thank you to our sponsors:
The Restaurant Academy: Everything you need to know to optimize profits, maximize sales and train your team in restaurant fundamentals! https://restaurantrockstars.com/joinacademy/
Menufy: uplevels your SEO, takes direct online orders, markets to your guests & manages your online reputation. You get a custom branded SEO optimized website, data you control without losing 30% to 3rd parties, automated customer feedback, loyalty programs, built in chargeback protection and 24/7 support.
https://restaurant.menufy.com/
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