Leadership in the coffee shop can either be the glue that holds it together and nurtures its growth, or it is the force that tears it apart and depletes it of vitality.

In order to make sure it is the former we need to make certain that we, and those placed in leadership possess key traits and qualities that create a people-first culture.

Today we are re-airing a vitally important episode highlighting character traits and qualities every cafe leader needs to possess and practice. In order to be a successful shop you need to have a people first disposition. This episode is

We cover:

• The Importance of Mindfulness in Leadership
• Practicing Empathy in Leadership
• Consistency: Building Trust and Clarity
• Cultivating Confidence in Coffee Shop Leadership
• The Power of Curiosity in Leading a Coffee Shop

Related Episodes:

• 472: Why Technical Skill as a Leader is Not Enough w/ Jonathan Raymond, Refound, Author: Good Authority
• 368 : Walking the Line Between Leadership and Friendship
• 336: A Cafe Leadership Masterclass w/ Selina Viguera of Blue Bottle Coffee
• 109 : Leadership Abandonment Syndrome : Lack of development in senior staff and what to do about it
• 437 : The New Age of the Barista: Mindsets + Habits for Success
• 339 : What Good Barista Training Produces

Thank you to our amazing sponsors!

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