In today's episode we delve into the complexities of managing employee performance and the difficult decision of firing someone. Reflecting on personal experiences, Ronnette Meyers, President/CEO of JLAN Solutions, recounts a poignant moment when she had to let go of an employee due to their consistent lateness and failure to communicate sick leave. He discusses the emotional impact of such actions, recognizing the ripple effects on the individual's livelihood and the company's reputation. Drawing from recent experiences during the COVID-19 pandemic, she emphasizes the importance of maintaining a positive work environment and meeting customer needs to uphold the organization's image.

Engaging in a conversation about the hiring process, Ronnette admits to occasionally misjudging a candidate's suitability despite reference checks. She highlights the significance of character, passion, and relevant skills in assessing potential employees. Listen in this episode now to learn more!