141: 5 Ways to Attract & Keep Good Interior Design Employees with Jessica Harling

With me today is Jessica Harling of Behind the Design. Jessica loves to work with organizations to create training and operational systems to inspire their employees, streamline costs and develop a Rockstar culture. On the podcast today we are going to tackle the topic of client retention. What are the 5 big tips to creating an environment where our employees want to hang around and work for the success of all? Enjoy the podcast.

Topics Mentioned:

• Training

• Tools

• Reviews

• Rewards

• Trust

Key Thoughts:

• People leave bad managers, they don't leave bad companies, we can put up with a lot from a company, but you don't put up with as much from your manager. And so that one person who is in front of you can make a huge difference. Michele (06:46) 

• If we want to retain an employee, one of the first ways to retain them is to put them in the right position and onboard them. If we don't on board, you don't even have a chance to keep them past the 30 days. Michele (08:48) 

• You have to establish you know what you need, what you want, and how they're going to interact in your environment. Jessica (14:52) 

• Today, employees like to feel like they're making a difference in the company, and part of that is having interaction with their leadership on a regular basis so that they can feel like they're giving input. Jessica (31:50) 

• We can change what we have ownership over. It starts with us. Michele (49:20)

Contact Michele:

• Email: [email protected]

• Facebook: Scarlet Thread Consulting

• Instagram: @ScarletThreadATL

Contact Jessica:

• Website: GoBehindtheDesign.com

• LinkedIn: Behind the Design

• Instagram: @GoBehindtheDesign

• Facebook: Behind the Design

• Email: [email protected]

References and Resources:

• The Designers' Inner Circle - Become a Member Today

• The 5 Languages of Appreciation in the Workplace - by Gary Chapman

• A Carrot a Day by Adrian Gostick and Chester Elton