The Savvy Dentist

511. Go for No - Reframing Rejection to Unlock Success with Andrea Waltz


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In this episode of The Savvy Dentist Podcast, Dr Jesse Green sits down with Andrea Waltz, co-founder of Courage Crafters Inc. and co-author of the best-selling book Go for No! Yes is the Destination, No is How You Get There.

For two decades, Andrea has been teaching people in virtually every business and industry how to think and feel differently about failure, rejection, and the word, “no” to achieve their goals and dreams. The “Go for No” strategy has been featured in online and offline magazines and journals including Success Magazine, Inc., Forbes, and many others. Today, "go for no" is a well-known methodology in the world of sales and widely recognised as the singular best program that deals with rejection in business.

Whether you're a practice owner, a clinician, or a team leader this conversation is essential listening. You’ll discover how changing your relationship with “no” can be the key to unlocking business growth and personal freedom.

In this episode:

  • [1:00] Why our brains are hardwired to fear rejection
  • [3:14] How Andrea and her husband Richard created the “Go for No” philosophy from a pivotal sales moment
  • [7:31] The counterintuitive truth - the more “no’s” you hear, the more “yeses” you’ll get
  • [8:18] Differentiating personal rejection from professional objections
  • [10:57] The hidden danger of pre-judging patients and unintentionally limiting their choices
  • [13:41] “Yes is the destination. No is how you get there.”
  • [16:50] How to build the confidence to offer comprehensive treatment
  • [20:36] Why your tone and delivery matter more than the words you use
  • [24:14] Strategies for developing a “go for no” culture across your whole dental team
  • [28:37] What to do after the “no”: how to respond and keep the relationship intact
  • [32:04] The long game - planting seeds today that lead to “yes” tomorrow.


Links and Resources:

  • Go For No website
  • NQ Quiz
  • Go For No on Twitter 
  • Go For No on Facebook 
  • Go For No on Instagram
  • Go For No on LinkedIn
  • Go For No on YouTube
    • Join the free Savvy Dentist Facebook Group
    • Follow Dr Jesse Green on LinkedIn
    • Visit Savvy Dentist website


Mentioned in this episode:

Transformational Training for Dental Practice Teams

If you want to grow your practice, you need a high-performing team - but training takes time, effort, and resources you often don’t have. That’s why we created the Savvy Dentist Team Training Bundle - a 12-month program packed with five powerful courses, including our Practice Manager Masterclass, Front Desk All Stars, Hygiene & Therapy Heroes, Treatment Coordinator Training, and the Million Dollar Dentist course.

Each course is delivered live via Zoom, and you’ll also get access to past recordings, so you can onboard new team members anytime without starting from scratch.
Want to scale your practice and build a winning team? Click on the link and join the waitlist.

Team Training Bundle Sept 25

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The Savvy DentistBy Dr Jesse Green

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