Sign up to save your podcasts
Or
Share 527: Thoughts on How to Approach Training and Onboarding
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
527: Thoughts on How to Approach Training and Onboarding
Besides hiring the right person for the role in your coffee shop, onboarding and training is the most important thing to get right so those you bring on and the customers who trust you brand, are set up for success. It is therefore little wonder why, when training and on-barding are skimped on, the hospitality, quality, and then sales go down as customers lose trust.
Today we are going to be discussing how to approach the development and execution of onboarding and training in a way that creates the best chance for success. I would emphasis that this episode is one among many listed below that I feel need to be listened to in order to bring about an understanding of what tips, steps, and insight make sense to apply to your cafe.
When it comes to operations and building these kinds of programs and systems, the engagement of leadership in curating them to serve their people is a never ending task. It helps to embrace the "always" nature of this part of running a cafe just as much as a barista will always be expected and hopefully take joy in, making and serving drinks.
Related Episodes:
- 339 : What Good Barista Training Produces
- 235 : 4 Tips for Training your Staff
- 191 : Retraining your Staff on new Standards
- 424: Developing Menu and Hospitality Guides
- 330 : Establishing Systems in Your Coffee Shop
- 248 : The 5 Elements of Resourcing your Team
- 296: Holistic Barista Training w/ David Castillo of Go Get Em Tiger , Los Angeles
- 271 : Why the Cash Register Controls Everything
THERE IS STILL TIME!!!
ATTENTION CAFE OWNERS w/ 2+ Years of running your brick and mortar....
-
LOOKING FOR A COMMUNITY OF SUPPORT, ACCOUNTABILITY, INSIGHT, AND ENCOURAGEMENT?
-
The Key Holder Coaching Group master-mind are now taking new applicants for our 4th cohort launching in march!
Click below to fill out your application now!
KEY HOLDER COACHING APPLICATION
INTERESTED IN 1:1 CONSULTING AND COACHING?
If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email
of book a free call now:
https://calendly.com/chrisdeferio/30min
Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!
www.arto.com
Visit @artobrick
The world loves plant based beverages and baristas love the Barista Series!
www.pacificfoodservice.com
View all episodes
By Chris Deferio
4.8
245245 ratings
Besides hiring the right person for the role in your coffee shop, onboarding and training is the most important thing to get right so those you bring on and the customers who trust you brand, are set up for success. It is therefore little wonder why, when training and on-barding are skimped on, the hospitality, quality, and then sales go down as customers lose trust.
Today we are going to be discussing how to approach the development and execution of onboarding and training in a way that creates the best chance for success. I would emphasis that this episode is one among many listed below that I feel need to be listened to in order to bring about an understanding of what tips, steps, and insight make sense to apply to your cafe.
When it comes to operations and building these kinds of programs and systems, the engagement of leadership in curating them to serve their people is a never ending task. It helps to embrace the "always" nature of this part of running a cafe just as much as a barista will always be expected and hopefully take joy in, making and serving drinks.
Related Episodes:
- 339 : What Good Barista Training Produces
- 235 : 4 Tips for Training your Staff
- 191 : Retraining your Staff on new Standards
- 424: Developing Menu and Hospitality Guides
- 330 : Establishing Systems in Your Coffee Shop
- 248 : The 5 Elements of Resourcing your Team
- 296: Holistic Barista Training w/ David Castillo of Go Get Em Tiger , Los Angeles
- 271 : Why the Cash Register Controls Everything
THERE IS STILL TIME!!!
ATTENTION CAFE OWNERS w/ 2+ Years of running your brick and mortar....
-
LOOKING FOR A COMMUNITY OF SUPPORT, ACCOUNTABILITY, INSIGHT, AND ENCOURAGEMENT?
-
The Key Holder Coaching Group master-mind are now taking new applicants for our 4th cohort launching in march!
Click below to fill out your application now!
KEY HOLDER COACHING APPLICATION
INTERESTED IN 1:1 CONSULTING AND COACHING?
If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email
of book a free call now:
https://calendly.com/chrisdeferio/30min
Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!
www.arto.com
Visit @artobrick
The world loves plant based beverages and baristas love the Barista Series!
www.pacificfoodservice.com
More shows like Keys To The Shop : Equipping Coffee Shop Leaders
View all
The Tim Ferriss Show
16,086 Listeners
The Art of Manliness
14,277 Listeners
The Learning Leader Show With Ryan Hawk
1,294 Listeners
Cat & Cloud Podcast
702 Listeners
The Beginner Photography Podcast
412 Listeners
The StoryBrand Podcast
1,935 Listeners
The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business
12,064 Listeners
The Game with Alex Hormozi
4,429 Listeners
The Diary Of A CEO with Steven Bartlett
8,670 Listeners
The Peter Attia Drive
8,893 Listeners
5THWAVE - The Business of Coffee
10 Listeners
Huberman Lab
29,206 Listeners
Coffee Roaster Warm Up Sessions
20 Listeners
Marketing Made Simple
292 Listeners
Valor Coffee Podcast
43 Listeners