The Tim Ferriss Show

#724: Claire Hughes Johnson — How to Take Responsibility for Your Life, Create Rules That Work, Stop Being a Victim, Set Strong Boundaries, and More


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Claire Hughes Johnson currently serves as a corporate officer and advisor for Stripe, a global technology company that builds economic infrastructure for the Internet. Claire previously served as Stripe’s chief operating officer from 2014 to 2021, helping grow the company from fewer than 200 employees to more than 6,000. Her book is Scaling People: Tactics for Management and Company Building.

Please enjoy!

Timestamps for this episode are available below. Resources from this episode: https://tim.blog/2024/02/27/claire-hughes-johnson/

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Timestamps:

[00:00] Start

[07:51] Say the thing you think you cannot say.

[13:24] Detoxifying your left-hand column.

[19:59] Victim versus player.

[29:49] Recommended reading.

[36:53] The case for reading fiction.

[44:18] Crafting a working-with-me document.

[52:07] Make the implicit explicit.

[57:29] An Irish Goodbye.

[58:34] Email policies.

[1:03:58] Renegotiating the terms of expectations.

[01:06:05] Listening for the quiet no.

[01:08:27] Money versus time.

[01:10:14] Good rules can be liberating.

[01:12:59] Leadership and disappointment.

[01:17:59] Renegotiating past disappointment.

[01:37:05] Asking a question versus stating an opinion.

[01:40:58] Training wheels for a “no.”

[01:42:26] Time, talent, treasure, and testimony.

[01:46:37] Spotting bad apples while hiring.

[01:48:37] If you’re not self-aware, how would you know?

[01:51:08] Work style assessments for self-awareness building.

[01:58:38] Paragons of no.

[02:00:51] No more boards.

[02:04:58] Pushers and pullers.

[02:11:50] Parting thoughts.

*

For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.

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Past guests on The Tim Ferriss Show include Jerry SeinfeldHugh JackmanDr. Jane GoodallLeBron JamesKevin HartDoris Kearns GoodwinJamie FoxxMatthew McConaugheyEsther PerelElizabeth GilbertTerry CrewsSiaYuval Noah HarariMalcolm GladwellMadeleine AlbrightCheryl StrayedJim CollinsMary Karr, Maria PopovaSam HarrisMichael PhelpsBob IgerEdward NortonArnold SchwarzeneggerNeil StraussKen BurnsMaria SharapovaMarc AndreessenNeil GaimanNeil de Grasse TysonJocko WillinkDaniel EkKelly SlaterDr. Peter AttiaSeth GodinHoward MarksDr. Brené BrownEric SchmidtMichael LewisJoe GebbiaMichael PollanDr. Jordan PetersonVince VaughnBrian KoppelmanRamit SethiDax ShepardTony RobbinsJim DethmerDan HarrisRay DalioNaval RavikantVitalik ButerinElizabeth LesserAmanda PalmerKatie HaunSir Richard BransonChuck PalahniukArianna HuffingtonReid HoffmanBill BurrWhitney CummingsRick RubinDr. Vivek MurthyDarren AronofskyMargaret AtwoodMark ZuckerbergPeter ThielDr. Gabor MatéAnne LamottSarah SilvermanDr. Andrew Huberman, and many more.

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