On this week’s episode of Speak Like a CEO, Oliver Aust and Lena Carlson speak to Andreas Bartels, the head of communications at Lufthansa Group. Andreas has been with Lufthansa since 2007 and prior to that was the press spokesman for Deutsche Bank. We speak to Andreas about the impact of the global pandemic on the aviation business, the increasing significance of AI and why corporate communications is becoming more meaningful and important than ever before. Andreas also shares his best communication advice. A hint? It starts with listening. Enjoy the episode!