In this episode, I spoke with Dr. Mark Goulston, who is a Marshall Goldsmith 100 Coaches member, author and co-author of nine books, an international keynote speaker, a former psychiatrist and police hostage negotiation trainer.

Mark's recent book "Just Listen" is considered one of the best books on communication and listening in the world. He is the host of the  highly rated podcast, My Wakeup Call and the co-host of “Out of Our Minds and In Your Space” on Twitter.

Show Notes:

0:00 - Intro + Mark's Background
8:50 - Getting out of a rut and asking for help
13:20 - Fixed mindset and being coachable/helpable
19: 20 - Do people look forward to seeing you
20:25 - Busy people's biggest pet peeve
23:45 - How to win friends and influences bosses
26:00 - Traffic light rule
28:25 - Power of listening
39:15 - Four prompts to open up a conversation
44:35 - Magic hack for developing empathy + Listening for something

Show Resources
My Wakeup Call with Dr. Mark Goulston - https://podcasts.apple.com/us/podcast/my-wakeup-call-with-dr-mark-goulston/id1439752757

How to Tell If You Talk Too Much - https://hbr.org/2015/06/how-to-know-if-you-talk-too-much 

Mark's Website - https://markgoulston.com 

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