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Let’s talk about one of the most stressful parts of being a social media manager—clients asking for results when your metrics look flat.
If you've ever heard, “Why are my likes down?” or “When will I see sales from this?” then this episode is for you. Because flat engagement doesn’t always mean failure—and you need to know how to explain that with confidence.
In this episode, I’m giving you the tools to:
You’ll learn my 3-part framework for proving ROI:
Pick the ROI, Map the Metrics, Tell the Story—and how to use it to turn client questions into moments of clarity (and trust).
Mentioned:💌 A SPECIAL THANK YOU FOR LISTENING: 💌
Because you’re listening, you get 15% off any class, template, or bundle in my shop! ✨ Use code POD15 at checkout → https://shop.sugarpunchmarketing.com/discount/POD15 (Expires June 6, 2025)
📁 RESOURCES & FREEBIES:
• Freebies for Social Media Managers – Grab my best guides for free!
• My Go-To Tools & Discounts – The exact tools I use to keep my business running smoothly, including contracts, software, and office supplies!
• Join the SMM Lounge (FREE Community!) The cozy corner of the internet for social media managers who get it. Connect, vent, and get insights from pros who are in it with you.
CONNECT WITH ME:
→ Website: https://sugarpunchmarketing.com/
→ YouTube: https://www.youtube.com/channel/UCqe-IavMpS-DoIABKH2EjKQ
→ Instagram: https://www.instagram.com/sugarpunchmarketing
→ Threads: https://www.threads.net/@sugarpunchmarketing
→ TikTok: https://www.tiktok.com/@sugarpunchmarketing
→ LinkedIn: https://www.linkedin.com/in/shantegorman/
→ Email: [email protected]
⭐ LEAVE A REVIEW & GET REWARDED: ⭐
Every month, I’m giving away a free template, class, or bundle to one lucky listener!
➤ Step 1: Leave a review on Apple Podcasts or Spotify
➤ Step 2: Send me a screenshot at @sugarpunchmarketing on Instagram
💌 I’ll reshare every single one—because good karma should come with perks. 💕
🎙️ New episodes drop every Friday! Follow & turn on notifications so you never miss a thing.
Mentioned in this episode:
The Back Office
Your free resource hub with 7 years of Shanté's best trainings, templates, and field notes organized by topic. Everything that's helped her clients and mentees build profitable social media businesses—now in one searchable place.
By Shanté Gorman, Mentor for Social Media Managers4.9
2323 ratings
Let’s talk about one of the most stressful parts of being a social media manager—clients asking for results when your metrics look flat.
If you've ever heard, “Why are my likes down?” or “When will I see sales from this?” then this episode is for you. Because flat engagement doesn’t always mean failure—and you need to know how to explain that with confidence.
In this episode, I’m giving you the tools to:
You’ll learn my 3-part framework for proving ROI:
Pick the ROI, Map the Metrics, Tell the Story—and how to use it to turn client questions into moments of clarity (and trust).
Mentioned:💌 A SPECIAL THANK YOU FOR LISTENING: 💌
Because you’re listening, you get 15% off any class, template, or bundle in my shop! ✨ Use code POD15 at checkout → https://shop.sugarpunchmarketing.com/discount/POD15 (Expires June 6, 2025)
📁 RESOURCES & FREEBIES:
• Freebies for Social Media Managers – Grab my best guides for free!
• My Go-To Tools & Discounts – The exact tools I use to keep my business running smoothly, including contracts, software, and office supplies!
• Join the SMM Lounge (FREE Community!) The cozy corner of the internet for social media managers who get it. Connect, vent, and get insights from pros who are in it with you.
CONNECT WITH ME:
→ Website: https://sugarpunchmarketing.com/
→ YouTube: https://www.youtube.com/channel/UCqe-IavMpS-DoIABKH2EjKQ
→ Instagram: https://www.instagram.com/sugarpunchmarketing
→ Threads: https://www.threads.net/@sugarpunchmarketing
→ TikTok: https://www.tiktok.com/@sugarpunchmarketing
→ LinkedIn: https://www.linkedin.com/in/shantegorman/
→ Email: [email protected]
⭐ LEAVE A REVIEW & GET REWARDED: ⭐
Every month, I’m giving away a free template, class, or bundle to one lucky listener!
➤ Step 1: Leave a review on Apple Podcasts or Spotify
➤ Step 2: Send me a screenshot at @sugarpunchmarketing on Instagram
💌 I’ll reshare every single one—because good karma should come with perks. 💕
🎙️ New episodes drop every Friday! Follow & turn on notifications so you never miss a thing.
Mentioned in this episode:
The Back Office
Your free resource hub with 7 years of Shanté's best trainings, templates, and field notes organized by topic. Everything that's helped her clients and mentees build profitable social media businesses—now in one searchable place.

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