Working an average of fifteen hours a day, seven days a week it is very apparent that Helen Yan lives and breathes her job, but for her it is so much more than that. Tim Neary catches up with Helen who says that the way that she became the number one woman in the 2017 top 50 was by being honest and creating ongoing relationships with each of her clients. From telling them how to get their power connected, to joining them for the celebration party Helen considers each of her clients to be a friend and says in any friendship nothing is more important than honesty – Even if it does mean missing out on the business. Helen will share: - How she approaches sharing bad news with her clients in a real estate environment that isn't always full of positive messages - How to differentiate yourself from your competition in the eyes of the vendor - The changes impacting overseas property investors Tune in now to hear all this and much, much more in this episode of Secrets of the Top 100 Agents! www.realestatebusiness.com.au FOLLOW US: Did you like this episode? Show your support by rating us or leaving a review on iTunes (The Secrets of the Top 100 Agents) and by liking and following Real Estate Business on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend your voice to the show, email [email protected] for more insight! iTunes: apple.co/2yvaRZK Facebook: bit.ly/2gr90k8 Twitter: bit.ly/2gryU77 LinkedIn: bit.ly/2yqssV8 www.realestatebusiness.com.au