Outside Sales Talk

Actionable Customer Retention Tactics To Drive Repeat Sales - Outside Sales Talk with Alice Heiman


Listen Later

Alice Heiman is the founder and Chief Sales Officer at ‘Alice Heiman, LLC’, a sales consultancy, and has over 20 years of experience in sales strategy and coaching. She helps companies grow into profitable and powerful businesses using detailed strategies. In this episode, Alice delivers some of her best tactics to ensure healthy and strong relationships with customers and turn them into advocates for any business. 

Here are some of the topics covered in this episode:

  • The steps to transform a satisfied customer into a loyal one 
  • What are the right questions to ask to understand your customers’ needs
  • Why team selling is better than assigning separate tasks to separate reps 
  • How important it is to remember that buyers are human too
  • About the Guest:

    Alice Heiman is a sales strategist, coach and keynote speaker with over 20 years of experience. She’s the founder and Chief Sales Officer at ‘Alice Heiman, LLC’ a sales consultancy that provides strategy and tactics for companies dealing with complex B2B sales and helps them accelerate business growth. She is also the co-founder and CRO of TradeShow Makeover, a program that provides winning strategies for closing deals at trade shows.

    Website: aliceheiman.com

    LinkedIn: https://www.linkedin.com/in/aliceheiman/ Send her a message saying you heard her on the Outside Sales Talk podcast

     

     

    Listen to more episodes of the Outside Sales Talk here and watch the video here!

    ...more
    View all episodesView all episodes
    Download on the App Store

    Outside Sales TalkBy Steve Benson

    • 4.8
    • 4.8
    • 4.8
    • 4.8
    • 4.8

    4.8

    62 ratings


    More shows like Outside Sales Talk

    View all
    Sales Gravy: Jeb Blount by Jeb Blount

    Sales Gravy: Jeb Blount

    572 Listeners

    The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople. by Brian Burns

    The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.

    1,126 Listeners

    The Joe Rogan Experience by Joe Rogan

    The Joe Rogan Experience

    225,839 Listeners

    Rich Dad Radio Show: In-Your-Face Advice on Investing, Personal Finance, & Starting a Business by The Rich Dad Media Network

    Rich Dad Radio Show: In-Your-Face Advice on Investing, Personal Finance, & Starting a Business

    3,859 Listeners

    The Salesman.com Podcast by Salesman.com

    The Salesman.com Podcast

    237 Listeners

    Sales Influence Podcast by Victor Antonio

    Sales Influence Podcast

    323 Listeners

    THE ED MYLETT SHOW by Ed Mylett | Cumulus Podcast Network

    THE ED MYLETT SHOW

    14,045 Listeners

    The Game with Alex Hormozi by Alex Hormozi

    The Game with Alex Hormozi

    4,371 Listeners

    Front Row Seat with Ken Coleman by Ramsey Network

    Front Row Seat with Ken Coleman

    2,572 Listeners

    The Diary Of A CEO with Steven Bartlett by DOAC

    The Diary Of A CEO with Steven Bartlett

    7,070 Listeners

    All-In with Chamath, Jason, Sacks & Friedberg by All-In Podcast, LLC

    All-In with Chamath, Jason, Sacks & Friedberg

    9,254 Listeners

    30 Minutes to President's Club | No-Nonsense Sales by Armand Farrokh & Nick Cegelski

    30 Minutes to President's Club | No-Nonsense Sales

    391 Listeners

    PBD Podcast by PBD Podcast

    PBD Podcast

    4,047 Listeners

    Huberman Lab by Scicomm Media

    Huberman Lab

    28,581 Listeners

    The Jefferson Fisher Podcast by Civility Media

    The Jefferson Fisher Podcast

    8,139 Listeners