Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound

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In our episode today:

In this episode we’ll hear about Rhonda’s communication journey and how her relationship with Jimmy has lead to a new path speaking and presenting on topics loyal listeners of Speak Up will certainly appreciate.

Rhonda Cites George Bernard Shaw with one of her favorite quotes sums:

“The single biggest problem in communication is the illusion that it has taken place.”

What we say seems clear to us - but as Rhonda will express - misalignment often lurks beneath the surface.

Craig asks Rhonda a key question in this discussion:

"What would you tell someone who asks you - why should I need to adapt to others?"

Topics Include:

• Gaps in Communication
• How some chaos is a good thing! (It means there is plenty of demand!)
• It can be exhausting to adapt to others
• The importance for leaders to show up as a person.
• A book recommendation:  Crucial Conversations

Our WOTD is

Adaptive

(Adjective)

The adjective "adaptive" describes something that has the ability or tendency to adapt to different situations. 

This means being able to:

• Adjust to new circumstances, changes, and challenges.
• Be flexible, open-minded, and willing to embrace uncertainty.
• Modify characteristics, behaviors, or strategies to suit varying conditions or needs.

Listeners curious about Rhonda’s business - Scale the Chaos can see more on her website:

https://www.scalethechaos.com/

Rhonda can be emailed at [email protected] or reached out to via LinkedIn

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound:

The Institute at WeAreTheInstitute.com.  "Stop stressing over your business, you deserve a good night's sleep. The Institute’s coaching helps you achieve success and financial peace.

AutoFlow at AutoFlow.com. Your partner in technology, Autoflow consolidates your client interactions - before, during and after the visit to a single thread. Learn more at Autoflow.com

Shop Dog Marketing at Shop Dog Marketing.com. "Want to see your auto repair shop thrive? Let Shop Dog Marketing be your guide. Our customer-first approach, combined with AI-driven creative content, ensures top rankings.

In-Bound at CallInBound.com. Cover your communication needs and revolutionize your auto repair business with AI-driven call analytics from InBound.

Contact Information

• Email Craig O'Neill: [email protected]
• Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters

The Aftermarket Radio Network: https://aftermarketradionetwork.com/

Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/

Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/

Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/

The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/

The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/