Episode 262 | Join author, speaker, podcast host, and Harvard Business Review contributing editor Amy Gallo for a transparent conversation on conflict, communication, and workplace dynamics. Amy identifies eight familiar types of difficult coworkers and provides practical strategies for working with each of them more effectively.
• 6 Ways Your Leaders Can Build Trust and Avoid Breaking It: Building trust and inspiring your teams to meet performance goals—while fostering professional growth, productivity, and commitment—are all part of creating a culture that thrives.

Amy Gallo: How to Work With Anyone

Listen to On Leadership With Scott Miller as he interviews Academy Award–winning actors, Olympians, four-star generals, Pulitzer Prize–winning journalists, entrepreneurs, billionaire investors, bestselling authors, survivors of trauma and abuse, and more. 
 
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Management

In a time when distractions are plenty, being present is a gift to all of us. Dr. Daniel Goleman joins On Leadership to discuss some practical tips for training attention and building mindfulness in our daily lives. Daniel explores how to create “optimal days” and the importance of finding purpose and meaning in our work.
Manage Your Time Like a Pro: 7 Tips for Doing What Matters Most–Hard-working professionals should be spending more time on their long-term goals. We can help.

Daniel Goleman: Maximizing Optimal Days

Manage your career more effectively with the practical strategies offered up by two inspiring former C-suite executives, Christiana Smith Shi and Grace Puma. The former president of Consumer Direct for Nike and former Chief Operating Officer of PepsiCo join On Leadership to share some relatable lessons they’ve learned from their own career journeys, including the importance of having a career forward mindset, making strategic career pivots, and the value of collaboration.
3 Steps to Build a Culture Where Teams Thrive: To provide lasting support to their people, organizations need to build a winning culture with inclusive, high-trust values that help their people succeed both at work and outside of it. Download and share this guide and help your organization align its culture and values with what’s best for its people.

Grace Puma & Christiana Smith Shi: Building a Career Path

Mental resilience and confident decision making are important skills to master, whether you’re a leader of people or a United States Air Force combat pilot. Wall Street Journal bestselling author Hasard Lee is both, and joins On Leadership to share his journey from a childhood interest in fighter jets to becoming a highly skilled combat pilot flying multi-million dollar aircraft. Hasard discusses the mental toughness required in high-pressure situations, emphasizing the importance of preparation and debriefing in the process.
Building Exceptional Leaders in Uncertain Times: During uncertain times, people look to their leaders to reassure and realign them toward their most important goals. These four critical behaviors help leaders motivate and focus their people on what really matters, even amid uncertainty, stress, and burnout.

Hasard Lee: The Art of Clear Thinking

New York Times and Wall Street Journal bestselling author Kim Scott returns to On Leadership for a third time to discuss Radical Respect: How to Work Together Better, which focuses on creating a workplace culture that optimizes collaboration and honors individuality. Kim shares insights on how leaders can demonstrate institutional courage, disrupt bias, define boundaries for prejudice, and create consequences for bullying.
Manage Your Biases to Better Manage Your Team: Understanding bias helps leaders notice and adjust for it, cultivate meaningful connections, and choose courage to make real change and unleash their own and others' potential.

Kim Scott: How to Work Together Better

Be more prepared for the difficult conversations in your life, thanks to the invaluable insights offered up by Sheila Heen in this episode of On Leadership. The New York Times bestselling author and Harvard Law School professor joins us to discuss how you can more effectively navigate challenging conversations. Sheila emphasizes the need for leaders to be curious, understand their own intentions and the impact of their words, and separate feelings from facts, especially in a virtual or hybrid work environment.
Do you know how you communicate? Take our Difficult Conversation Assessment to gain insight into which of three conversation styles you use and learn how to navigate conversations with effectiveness and authenticity.

Amy Gallo: How to Work With Anyone

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