Advocates of AI chatbots, such as ChatGPT, point to their potential to boost employee efficiency and productivity, but skeptics express concern about their reliability and accuracy. In this episode of All Things Work, host Tony Lee speaks with Avi Gesser, partner at Debevoise & Plimpton and co-chair of the firm’s Cybersecurity, Privacy and Artificial Intelligence Practice Group, about where AI tools excel and where they falter.

Avi Gesser on How ChatGPT Can Best Serve Workers

All Things Work is an audio adventure hosted by Tony Lee, Vice President and Head of Content at SHRM. Every episode, Tony talks with thought leaders and tastemakers to bring you an insider's perspective on all things work. All Things Work is a podcast from SHRM.

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As the development and implementation of generative AI (GenAI) continues at a rapid pace, the universal question being asked is, “Will my job be replaced by GenAI?” In this episode of All Things Work, Gad Levanon, chief economist at the Burning Glass Institute, joins host Tony Lee to discuss topics including whether GenAI will replace jobs, its potential to transform work across industries, and how HR leaders can prepare for workforce changes.

Gad Levanon on What GenAI Means for Jobs in the Future

According to SHRM research, nearly half of hourly workers in the U.S. are actively seeking new job opportunities. That statistic highlights the turnover challenges of employers who depend on these frontline employees for their operations. In this episode of All Things Work, host Tony Lee is joined by Kyle Holm, vice president of compensation advisory at Sequoia Consulting Group, to discuss what employers can do to both motivate and retain hourly employees.

Kyle Holm on How to Retain Hourly Employees

After starting in IT as a systems engineer, Ginni Rometty began a career at IBM, where she climbed the corporate ladder to become the first woman CEO in IBM’s history. Recorded live at SHRM23 in Las Vegas, this episode is the second part of host Tony Lee’s interview with Rometty, discussing her recent book Good Power: Leading Positive Change in Our Lives, Work, and World, as well as her views on the importance of inclusive employers and other key workplace issues.

Ginni Rometty on 'Good Power' and Reinventing IBM

*** This is an encore broadcast of February's episode with Jennifer Moss on Why Workplace Loneliness Matters. Stay subscribed for more new episodes coming soon. *** Nearly half of employees report they feel lonely at work, and the negative effects of workplace loneliness are numerous. It can contribute to employee burnout, mental health concerns and talent shortages. In this episode of All Things Work, award-winning journalist, author and workplace culture strategist Jennifer Moss joins host Tony Lee to discuss why employers should care if their employees are lonely, and what to do about it.

Encore: Jennifer Moss on Why Workplace Loneliness Matters

In this episode of All Things Work, special guest host Mike Frost is joined by Brian Reaves, UKG’s Chief Belonging, Equity & Impact Officer, to discuss UKG’s participation in Great Place to Work's Great Transformation and the workforce management company’s organizational goal of transformative change in the areas of productivity, agility and innovation by leveraging the potential of identity-based (e.g. BIPOC, LGBTQ, Latino, etc.) employee resource groups (ERGs) to achieve better business outcomes by enhancing employees’ sense of belonging, solving for common challenges of ERGs, and HR’s role in creating cultures of equity at organizations.

Avi Gesser on How ChatGPT Can Best Serve Workers

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