What separates a good property manager from a great one?

It’s not just doing the routine inspections, collecting rent, or chasing arrears. It’s being able to have deeper, value-driven conversations with landlords, ones that go beyond the usual transactional touchpoints and actually speak to why they became investors in the first place.

And that’s exactly what this episode is all about.

Many landlords buy investment properties to create financial freedom  yet property managers often miss the opportunity to be a real partner in that journey. Instead of only talking about repairs or rent increases, what if you could start meaningful conversations about topics like equity growth, tax depreciation, and market trends?

That’s where the magic happens.

In this episode, we chat with Mike Mortlock, Managing Director of MCG Quantity Surveyors, one of Australia’s fastest growing QS firms. A leading expert in tax depreciation, Mike has helped thousands of investors boost their cash flow and is a regular commentator in AFR, API Magazine, and more. He’s also the host of the Geared for Growth podcast and was named one of the Top 50 most influential people in real estate by Elite Agent Magazine. He also sits on the board of the Property Investment Professionals of Australia, so he brings a wealth of insight to this conversation.

“I believe they should always be leading the conversation around rent and rental movements. So you don't want the landlord to be sort of saying, oh, I've seen some data that says rents have increased by X percent. You want to be able to deliver that. And that really, I feel should be within the realm of expertise of a property manager.”  -Mike Mortlock

 We explore:

• The #1 conversation most property managers are missing with landlords
• How to bring up tax depreciation even if you don’t fully understand it yourself
• What landlords actually want from their property managers 
• The 3 triggers that tell you a landlord needs a depreciation schedule
• Why property managers should have a network of trusted experts, from insurance to finance
• How to add more value and stand out from your competitors in the same suburb
• Creative ways to educate, retain, and impress your landlords using tools like AI, webinars, and industry partnerships
• Why deeper conversations lead to better onboarding and longer retention

Kylie’s Resources:

Property Management Growth School: https://courses.thatpropertymum.com.au/TPM-BDMSchool

 Digital Marketing School: https://courses.thatpropertymum.com.au/digitalschool

 That Property Mum Courses: https://www.thatpropertymum.com.au/courses/

 The PM Accelerate Membership: https://courses.thatpropertymum.com.au/accelerate

 Book a Strategy Call with Kylie: https://calendly.com/kylie-tpm/coaching-call 

 Kolmeo: https://kolmeo.com/

 Sensor Global:  https://sensorinsure.com/ https://sensorglobal.com/

 HD&U Sales Bundle: https://www.hdandu.com.au/that-property-mum-sales-readiness-bundle-0

 Find out about our Done for You Lead Generation - https://calendly.com/kylie-tpm/done-for-you-leads-discovery-call

35 AI Prompts to help you Grow your Business on Social Media: https://courses.thatpropertymum.com.au/35-prompts-to-grow-your-property-management-business-on-social-media

Connect With Mike Mortlock

BLOG - https://www.mcgqs.com.au/blog

Podcast - https://www.gearedforgrowth.com.au

https://www.mcgqs.com.au/

https://www.linkedin.com/in/mortlockmike/

https://www.instagram.com/mike.mortlock/?hl=en

Connect With Kylie:

Follow Kylie Walker on Instagram- https://www.instagram.com/thatpropertymum_/

Follow Kylie on Facebook - https://web.facebook.com/thatpropertymum

Connect with Kylie on LinkedIn - https://www.linkedin.com/in/kylie-wal...

Explore Kylie's Website - https://www.thatpropertymum.com.au/

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