With the announcement that STAX has entered receivership, Britt has recorded an extra special bonus episode addressing the situation. Also joined by Anaita Sarkar from Hero Packaging, they unpack what the owners of STAX would be going through right now, how they would handle the situation from a PR perspective, and address the public perception of the brand.

LINKS

Follow Britt on:

• Instagram - @brittney_saunders
• Instagram - @bigbusiness_podcast
• TikTok - @brittney_saunders 
• YouTube - Brittney Saunders - Fayt The Label
• Check out FAYT The Label HERE.
• Purchase my book "Just Getting Started" HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

See omnystudio.com/listener for privacy information.

Britt always says, "It's not personal, it's just business"... but what happens when a customer decides to make it personal?

In today's episode, we're diving into one of the trickiest parts of running a business: customer service. From unreasonable complaints and difficult customers to navigating situations where the customer believes they're always right, Britt shares her thoughts on where businesses should draw the line and how to handle conflict without losing your cool.

LINKS

Follow Britt on:

• Instagram - @brittney_saunders
• Instagram - @bigbusiness_podcast
• TikTok - @brittney_saunders 
• YouTube - Brittney Saunders - Fayt The Label
• Check out FAYT The Label HERE.
• Purchase my book "Just Getting Started" HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

See omnystudio.com/listener for privacy information.

Britt is feeling inspired today, so much so that she's sat down at 8pm to record this episode. Many businesses have been posting on social media recently, all essentially saying the same thing but in different ways. All signaling a shift that seems to be hitting every business that has experienced a growth phase. What is it, though? 

LINKS

Follow Britt on:

• Instagram - @brittney_saunders
• Instagram - @bigbusiness_podcast
• TikTok - @brittney_saunders 
• YouTube - Brittney Saunders - Fayt The Label
• Check out FAYT The Label HERE.
• Purchase my book "Just Getting Started" HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

See omnystudio.com/listener for privacy information.

Huge exclusive news in today's bonus. Britt announces the comeback of Fayt's swim range. What is in store for the new swim range, and when can you expect it to be available to purchase? All is revealed and more in today's episode.

LINKS

Follow Britt on:

• Instagram - @brittney_saunders
• Instagram - @bigbusiness_podcast
• TikTok - @brittney_saunders 
• YouTube - Brittney Saunders - Fayt The Label
• Check out FAYT The Label HERE.
• Purchase my book "Just Getting Started" HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

See omnystudio.com/listener for privacy information.

Talk about cutting it fine! We sat down with Skincare Davey mere hours after his new product launch with his skincare brand 'Boring Without You'. And this launch sees him team up with one of Australia's biggest creators, Blue Eyed Kayla Jade.

Davey pulls back the curtain on how he's leveraged virality and social media to build a thriving brand, the realities of turning internet attention into sales, and what it's really like collaborating with major influencers. 

 

LINKS

Follow Britt on:

• Instagram - @brittney_saunders
• Instagram - @bigbusiness_podcast
• TikTok - @brittney_saunders 
• YouTube - Brittney Saunders - Fayt The Label
• Check out FAYT The Label HERE.
• Purchase my book "Just Getting Started" HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

See omnystudio.com/listener for privacy information.

What would Britt do if she were to start all over again, but with absolutely zero audience or community? That's the question asked in this week's bonus episode, and Britt is breaking it down into 3 simple steps.

LINKS

Follow Britt on:

• Instagram - @brittney_saunders
• Instagram - @bigbusiness_podcast
• TikTok - @brittney_saunders 
• YouTube - Brittney Saunders - Fayt The Label
• Check out FAYT The Label HERE.
• Purchase my book "Just Getting Started" HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

See omnystudio.com/listener for privacy information.

Britt recently did a bonus episode on UGC creators, but we've had so many questions about them since she's going even deeper into the subject. Today's episode, she's getting to the tea of UGC. This is everything you need to know if you're looking to become a UGC creator or if you're a brand that is looking to work with them.

LINKS

Follow Britt on:

• Instagram - @brittney_saunders
• Instagram - @bigbusiness_podcast
• TikTok - @brittney_saunders 
• YouTube - Brittney Saunders - Fayt The Label
• Check out FAYT The Label HERE.
• Purchase my book "Just Getting Started" HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

See omnystudio.com/listener for privacy information.

Britt is launching her own online course/video series that is going to teach you everything you need to know about content. And guess what... It's free!!!!

LINKS

Follow Britt on:

• Instagram - @brittney_saunders
• Instagram - @bigbusiness_podcast
• TikTok - @brittney_saunders 
• YouTube - Brittney Saunders - Fayt The Label
• Check out FAYT The Label HERE.
• Purchase my book "Just Getting Started" HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

See omnystudio.com/listener for privacy information.

Britt's got a few things she wants to get off her chest. It's healthy. Let's offload this energy together. In business, you can be on the receiving end of quite a bit of negativity, and that's a lot to carry. But sometimes you just want to rant and get it off your chest. Today is one of those days.

LINKS

Follow Britt on:

• Instagram - @brittney_saunders
• Instagram - @bigbusiness_podcast
• TikTok - @brittney_saunders 
• YouTube - Brittney Saunders - Fayt The Label
• Check out FAYT The Label HERE.
• Purchase my book "Just Getting Started" HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

See omnystudio.com/listener for privacy information.

If you're on TikTok, you've probably seen one particular brand blowing up for all the wrong reasons. A few weeks ago, Britt offered some free advice to the struggling fitness fashion brand 'Sauve', which publicly called out for help. Fast forward a few weeks, and things have taken a turn for the worse; none of this is related to the business's performance or Britt's advice. Britt is breaking it all down and giving her honest take on what commentators globally are calling a 'PR disaster'.

LINKS

Follow Britt on:

• Instagram - @brittney_saunders
• Instagram - @bigbusiness_podcast
• TikTok - @brittney_saunders 
• YouTube - Brittney Saunders - Fayt The Label
• Check out FAYT The Label HERE.
• Purchase my book "Just Getting Started" HERE

CREDITS
Host: Brittney Saunders. 
Executive Producer: Xander Cross
Managing Producer: Ricardo Bardon

Find more great podcasts like this at novapodcasts.com.au and follow Nova Podcast's Instagram @novapodcastsofficial

See omnystudio.com/listener for privacy information.