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As the Owner of Auto Express of Hamilton, Josh Sellers has grown a lot and is still growing from his experiences. Tune into this episode to hear some lessons he has learned during customer interactions, find out the importance of listening to your staff and peers, and gain tips for building an amazing shop culture.
(6:44) Learning from Other Shops
(16:47) Good Shop Culture
(36:51) Evolving into a Great Place to Work
(45:39) Listening to Your Staff
Resources:
Auto Express of Hamilton on WrenchWay
Help us reach 1,000 Schools on WrenchWay. Refer a school by emailing [email protected] or checking out our website.
Download the free WrenchWay mobile app:
App Store
Google Play
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
About Our Guest:
Josh Sellers
Owner, Auto Express of Hamilton
[email protected]
Sponsor:
OK. Your customer’s engine or transmission has failed. But now is not the time for them to trade their vehicle – not without a working engine or transmission. Besides, would they have kept their vehicle another 3-5 years if their engine or transmission had not let them down?
If you answered “yes” then Jasper Engines and Transmissions is your choice to give your customer’s vehicle new life and many thousands of miles of enjoyable driving performance.
When considering the high cost of a new or newer used vehicle, there’s a pretty good case to be made for replacing a drive train component that has failed or is delivering poor performance – rather than trading their car, truck, van or SUV. Install a quality re-manufactured JASPER product for less than your customer would have to invest in a new vehicle or a newer used vehicle.
Check out their website at jasperengines.com to learn more about the money-saving value of JASPER.
Connect with us on social:
4.8
2525 ratings
As the Owner of Auto Express of Hamilton, Josh Sellers has grown a lot and is still growing from his experiences. Tune into this episode to hear some lessons he has learned during customer interactions, find out the importance of listening to your staff and peers, and gain tips for building an amazing shop culture.
(6:44) Learning from Other Shops
(16:47) Good Shop Culture
(36:51) Evolving into a Great Place to Work
(45:39) Listening to Your Staff
Resources:
Auto Express of Hamilton on WrenchWay
Help us reach 1,000 Schools on WrenchWay. Refer a school by emailing [email protected] or checking out our website.
Download the free WrenchWay mobile app:
App Store
Google Play
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122
About Our Guest:
Josh Sellers
Owner, Auto Express of Hamilton
[email protected]
Sponsor:
OK. Your customer’s engine or transmission has failed. But now is not the time for them to trade their vehicle – not without a working engine or transmission. Besides, would they have kept their vehicle another 3-5 years if their engine or transmission had not let them down?
If you answered “yes” then Jasper Engines and Transmissions is your choice to give your customer’s vehicle new life and many thousands of miles of enjoyable driving performance.
When considering the high cost of a new or newer used vehicle, there’s a pretty good case to be made for replacing a drive train component that has failed or is delivering poor performance – rather than trading their car, truck, van or SUV. Install a quality re-manufactured JASPER product for less than your customer would have to invest in a new vehicle or a newer used vehicle.
Check out their website at jasperengines.com to learn more about the money-saving value of JASPER.
Connect with us on social:
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