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Stacey McKay shares her nearly 40-year journey in property management, highlighting the importance of resilience, relationship-building, and adapting to challenges like natural disasters. Her experiences reveal strategies for successful business development while emphasizing the role of soft skills in enhancing client interactions. 
• Importance of financial stability in property management 
• Understanding the shift in perception of property management 
• Key components of effective business development 
• Navigating client relationships for long-term success 
• The impact of natural disasters on property management operations 
• Necessity of cultivating soft skills for property management success 
• Strategies for defining a target client profile 
• Insights on transitioning from management to education in the industry

visit pmsuccess.com for more value packed property management related information or to hire Tony as your property management coach.