GLF Podcast

Building Converting Law Firm's Intake System with Richard James & Michael Strauch, Founders of Your Practice Mastered


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Join Sasha Berson as he speaks with Richard James and Michael Strauch, Founders of Your Practice Mastered


👉In the podcast Sasha, Richard, and Michael discussed:

• Intake starts with the mindset of the firm's owner and management, who must have a clear understanding of the goal and the job of intake.

• The goal of the intake process should be to set appointments and retain clients, rather than simply generating leads and making sales calls.

• Knowing your numbers is crucial to understanding how your business is performing, and bottom-line profits are more important than top-line revenue.

• Running a law firm is harder than running a business, and being intentional about profitability is essential.

• A lack of a structured intake system leads to inconsistent and inefficient handling of incoming calls.


👉 Main takeaways from the episode:

• Building a profitable law firm requires strategic and intentional management.

• Although digital leads are increasing, phone calls still account for around 80% of clients' leads.

• Systems run law firms, and people run those systems, emphasizing the importance of having a well-structured intake system.


📰About Richard James:

Richard James is a law firm consultant specializing in helping small law firms achieve rapid growth through automated marketing and legal business systems. With 20+ years of experience across multiple industries, Richard has developed a program called "The DNA of the 7 Figure Law Firm" that delivers real, measurable results.


📰About Michael Patrick Strauch:

Michael Strauch, a legal sales expert, specializes in optimizing sales processes and closing rates for law firms. In just 2 years, he has helped clients generate over $6.5 million in additional revenue. Through his proven structure, he achieved higher close rates than established firms, leading to the launch of The Closing Room. This program has seen tremendous success across 10+ practice areas, with clients achieving a significant increase in close rates within just one month.


📞Connect with Richard James:

• Website: https://therichardjames.com/ 

• LinkedIn: https://www.linkedin.com/in/richard-james-partners-club-leader/ 

• Facebook: https://www.facebook.com/TheRichardJames/ 


📞Connect with Michael Strauch: 

• Website: https://www.theclosingroom.com/ 

• LinkedIn: https://www.linkedin.com/in/michael-patrick-strauch-mps-28403864/ 

• Facebook: https://www.facebook.com/michaelpatrickstrauch/ 

• Twitter: https://twitter.com/mpsthesalesguy 


📞Connect with Sasha Berson:

• LinkedIn:  https://www.linkedin.com/company/grow-law-firm/

• Instagram: https://www.instagram.com/grow_lawfirm/ 

• YouTube: https://www.youtube.com/@growlawfirm

• Facebook: https://www.facebook.com/growlawfirm 

• Email: [email protected] 

• Phone: (312) 854-7724


#LawyerWebsite #LawyerSEO #LawFirmMarketing


If you enjoyed today's show, please leave a review and subscribe so you never miss an episode. For more information and links to all of the resources mentioned in today's episode, visit https://growlawfirm.com/ 

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GLF PodcastBy Sasha Berson, Grow Law Firm

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