Seismic market shifts have reshaped entire sectors and shaken up the project landscape. Learn how global business trends are impacting the job market for project and program managers—and what skills will help future-proof your career.

Barnali Sahoo, PMO head for the Americas division of Flight Centre Travel Group, based in Montreal, New Jersey, USA, outlines the skills project managers need to respond to shifting customer demands.

Jens Wilken, executive director for the thermal power plant, desalination, solar thermal, and oil and gas division of Fichtner Consulting Engineers in Stuttgart, Germany explains why project and program managers need to up their business acumen.

Edgar Bonilla Torres, a project manager for Heliosolar, based in Bogotá, Colombia, discusses what’s next for renewable energy projects in Latin America.

Alarka Purkayastha, an engagement manager for Accenture in Bengaluru, India, shares his perspective on how the country’s IT services sector is evolving—and what skills will help project and program managers stay competitive.

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Key Themes:
[00:30] Trends shaping the job market
[01:45] New career opportunities in India
[04:18] Delivering a better customer journey
[06:20] CX: What’s at stake
[09:30] The value of project management education
[11:00] Renewable energy trends in Latin America
[12:30] The demand for business acumen