Episode 260  |  Empower yourself with practical tools you can use to more effectively negotiate with others during this conversation with former lead international kidnapping negotiator for the FBI, Chris Voss. The author, speaker, and founder of The Black Swan Group shares how to most effectively leverage your knowledge and expertise when working with others.

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Chris Voss: Never Split the Difference

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Manage your career more effectively with the practical strategies offered up by two inspiring former C-suite executives, Christiana Smith Shi and Grace Puma. The former president of Consumer Direct for Nike and former Chief Operating Officer of PepsiCo join On Leadership to share some relatable lessons they’ve learned from their own career journeys, including the importance of having a career forward mindset, making strategic career pivots, and the value of collaboration.
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Grace Puma & Christiana Smith Shi: Building a Career Path

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Hasard Lee: The Art of Clear Thinking

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Kim Scott: How to Work Together Better

Be more prepared for the difficult conversations in your life, thanks to the invaluable insights offered up by Sheila Heen in this episode of On Leadership. The New York Times bestselling author and Harvard Law School professor joins us to discuss how you can more effectively navigate challenging conversations. Sheila emphasizes the need for leaders to be curious, understand their own intentions and the impact of their words, and separate feelings from facts, especially in a virtual or hybrid work environment.
Do you know how you communicate? Take our Difficult Conversation Assessment to gain insight into which of three conversation styles you use and learn how to navigate conversations with effectiveness and authenticity.

Sheila Heen: Do the Prep Work

Make smarter choices when deciding how to price your product or service by arming yourself with an understanding of the psychology that contributes to consumer behavior. Behavioral economist, author, and Brainy Business Podcast host Melina Palmer joins On Leadership to share how to build consumer curiosity, present information in a clear and concise manner, and get out of your own way when making tough decisions about pricing in your business.
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Chris Voss: Never Split the Difference

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