Curious Minds at Work

CM 284: Alison Wood Brooks on the Science of Conversation


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Conversations play a big role in our personal and professional lives. It’d be hard to build or maintain a relationship without them.  
That’s why Alison Wood Brooks, Harvard Business School Professor and conversation expert, has written the book, Talk: The Science of Conversation and the Art of Being Ourselves. She’s found that if we improve our conversations, even a little, the results can be game changing.
In this interview, we talk about the framework she’s developed to help us do that. We also discuss how to improve our one-on-one and group conversations. Finally, we learn effective ways to manage difficult conversations, including apologies.
Related Links
How to Have the Perfect Conversation – and Why It’s Good for You
Desperate for Better Dialogue?
Interview with Jeff Wetzler on Deepening Connections
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Curious Minds at WorkBy Gayle Allen

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