July 09, 2024

Communication in Change Management: Aligning Values and Behaviors with Nellie Wartoft

54 minutes

We speak with Nellie Wartoft CEO at Tigerhall about change management, effective communication, training, and leadership. We slice it up and question employee experience, identity, adoption and transparency.

Takeaways

Change is constant, and organizations are experiencing more frequent and larger-scale changes.

Effective communication is crucial during change management, and it should be tailored to different audiences within the organization.

Individual identities and fear of loss play a significant role in people's resistance to change.

AI adoption in organizations has gone through a pendulum swing, from widespread use to fear and control, but it is expected to shift towards more distributed use and control in the future. Clear communication and proper training are essential for successful change management.

Leadership plays a critical role in driving culture and change within an organization.

Companies should hire people who align with their desired culture and values.

Transparency and open communication about expectations and values are key to building a strong culture.

Chapters

00:00 Introduction and Recording Platform

03:44 Types of Projects in Change Management

09:49 Challenges of Change and Identity

23:35 AI in Organizations: Siloed or Centralized?

27:07 The Challenges of Change Management

29:24 Common Mistakes in Change Management

32:23 The Importance of Culture in Driving Change

36:17 The Role of Leadership in Shaping Culture

39:24 Hiring for Culture: Aligning Values and Behaviors

41:26 Transparency and Communication: Building a Strong Culture

45:07 The Myth of Bad Culture

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By WRKdefined

22 ratings

July 09, 2024

Communication in Change Management: Aligning Values and Behaviors with Nellie Wartoft

54 minutes

Takeaways

Change is constant, and organizations are experiencing more frequent and larger-scale changes.

Effective communication is crucial during change management, and it should be tailored to different audiences within the organization.

Individual identities and fear of loss play a significant role in people's resistance to change.

Leadership plays a critical role in driving culture and change within an organization.

Companies should hire people who align with their desired culture and values.

Transparency and open communication about expectations and values are key to building a strong culture.

Chapters

00:00 Introduction and Recording Platform

03:44 Types of Projects in Change Management

09:49 Challenges of Change and Identity

23:35 AI in Organizations: Siloed or Centralized?

27:07 The Challenges of Change Management

29:24 Common Mistakes in Change Management

32:23 The Importance of Culture in Driving Change

36:17 The Role of Leadership in Shaping Culture

39:24 Hiring for Culture: Aligning Values and Behaviors

41:26 Transparency and Communication: Building a Strong Culture

45:07 The Myth of Bad Culture

Learn more about your ad choices. Visit megaphone.fm/adchoices

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Communication in Change Management: Aligning Values and Behaviors with Nellie Wartoft

Communication in Change Management: Aligning Values and Behaviors with Nellie Wartoft

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