Contractor Secrets

Listen in on two follow up calls as I build value with potential customers!

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In today’s episode of the 31 Days of Value, I talk about the real challenges and responsibilities of being a business owner. I share why it’s so important to build a business that can live on as a legacy instead of becoming a burden for the next generation. I walk through the steps that make this possible—like hiring the right people, creating systems to run the business without you, and leveraging tools like CRMs and marketing agencies. This episode is all about challenging yourself to reflect on how you’re currently running your business and asking the bigger question: am I creating value that lasts beyond me?

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In this episode, I dive deep into what it really takes to manage a business effectively. I talk about the power of deep work and why creating a structured office environment is non-negotiable if you want to grow. I share how I approach customer scheduling, communication, and workflow optimization, and why these areas often make or break a service business.

I also break down the importance of tracking sales performance and looking at the right metrics so you can actually see where the opportunities for growth are. This isn’t just about numbers—it’s about understanding your customer, creating smoother processes, and making technology work for you instead of against you.

If you’ve been looking for practical, actionable steps to tighten up your business systems, this episode will give you the clarity and push you need to get started.

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Spotify: https://open.spotify.com/show/2v0D0SNSBofqJJE6zApEE1

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In this episode, I dive into the mindset behind building a business that grows the right way—starting with how we hire. I talk about why first impressions matter so much for new team members, how a structured hiring process sets the tone, and why treating applicants with respect makes a huge impact. I share a few of my own experiences, the lessons I’ve learned from onboarding, and some practical ways you can create a more professional, welcoming environment for your people from day one.

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In this episode, I dive into the heart of what makes or breaks a business—sales. I share why truly understanding the customer journey is the foundation for success, and how clear, consistent communication can make the difference between winning or losing a job. I talk about the importance of building trust at every step and creating a seamless experience that keeps customers coming back. I also share how I use technology to streamline the process, improve efficiency, and boost customer satisfaction. At the end of the day, it all comes back to creating real value for your customers and constantly sharpening your sales strategies. This episode is a call to action for every business owner to put sales at the center of their growth.

Spotify: https://open.spotify.com/show/2v0D0SNSBofqJJE6zApEE1

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In this episode, I sit down with Kevin from St. Louis Epoxy Pourers, a business owner in year three of his journey. Kevin shares how he went from being a solo operator to building systems, bringing on a VA, and hiring his first experienced technician. We dive deep into the challenges of moving from “owner on the tools” to true business leader, why every epoxy crew needs a lead tech and an apprentice, and how a piece-rate pay model can unlock scalability and prevent burnout.

You’ll hear us break down hiring strategy, the importance of defining your company’s “recipe,” and how to structure pay so your team is incentivized and your margins stay strong. If you’re stuck in the trap of doing everything yourself, this episode will give you a framework to finally step back and run your business instead of working in it.

Spotify: https://open.spotify.com/show/2v0D0SNSBofqJJE6zApEE1

DripJobs Demo: https://calendly.com/dripjobsteam/dripjobsdemo

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In this episode of 31 Days of Value, I share one of the biggest mindset shifts you’ll ever need to win in business. Alex Hormozi spent $500k a day on ads and still, millions of people don’t know who he is. That should open your eyes... because it means the opportunity in your market is way bigger than you think.

I talk about why marketing isn’t optional — it’s the oxygen that keeps your business alive. Word of mouth might feed you for a while, but it won’t build a foundation. I’ll break down how to think about marketing as a fixed cost, why Facebook and Google are still the most powerful vehicles for attention, and what it looks like to invest in visibility when no one knows your name yet.

If you’ve ever struggled with “where the leads are gonna come from,” this one is for you.

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Spotify: https://open.spotify.com/show/2v0D0SNSBofqJJE6zApEE1

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In this episode, I open up about the challenges and strategies that come with running a home service business. I talk about why understanding the true value of your business matters and how building a self-sustaining model is the key to freedom and growth. I share my perspective on detaching from the daily grind to increase your business’s value, the importance of having strong administrative support, and what it takes to structure your company in a way that makes it sellable. Most importantly, I dive into the mindset shift needed to stop treating your business like just a job and start seeing it as an investment.

Free 1-1 Business Coaching Session Signup: https://calendly.com/dripjobs/breakthrough

Spotify: https://open.spotify.com/show/2v0D0SNSBofqJJE6zApEE1

DripJobs Demo: https://calendly.com/dripjobsteam/dripjobsdemo

Gusto: https://gusto.com/i/tanner269

OpenPhone: https://openph.one/referral/8Kc17aq

Facebook Group: https://www.facebook.com/groups/173750747824373/?ref=share

Follow me on Instagram: http://Instagram.com/officialtannermullen

What’s going on guys, it’s Tanner Mullen here with another episode of the Contractor Secrets Podcast.

Today I want to talk about sales strategies that actually move the needle for us as business owners—especially in the painting industry.

Over the years, I’ve learned that sales isn’t about luck or hoping the customer says yes. It’s about having a well-equipped sales tool belt, knowing how to handle objections, and using the right strategies at the right time.

One of the big lessons I’ve learned is the power of creating demand with discounts. Not just random discounts, but intentional ones—ones that keep my team busy, jobs flowing, and momentum alive. Because sometimes, keeping that pipeline moving is more important than squeezing out every last dollar of profit on one job.

I want you to think about your sales pipeline as your lifeline. Every proposal you send out has to build value, not just in what you’re offering, but in why you’re the right company to do it. That’s where most contractors miss the mark—they send numbers on a page instead of building real perceived value.

And listen, follow-up calls aren’t optional. They’re the difference between deals that just sit in limbo and deals that close. I can’t tell you how many jobs I’ve won just because I picked up the phone when everyone else went silent.

At the end of the day, sales is about being intentional, being prepared, and never letting opportunities slip through the cracks. That’s what this game is about—maximizing profitability and building momentum through smart strategy.

So take a look at your process. What’s in your sales tool belt? Where are you losing opportunities because you’re not building enough value, or not following up?

That’s the challenge I want to leave you with today.

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In this episode, I talk about the importance of preparation and having a strategic playbook in business. Entrepreneurship is unpredictable—you never really know what’s coming next. It could be hiring challenges, tricky customer interactions, or figuring out how to generate more leads.

I use some sports analogies to explain how quick responses and solid planning can help us navigate the ups and downs of running a business. Just like a team needs a playbook to win, we as business owners need our own playbooks to handle different scenarios effectively.

At the end of the day, it’s not just about surviving the chaos—it’s about setting ourselves up for success and building a legacy that lasts.

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Spotify: https://open.spotify.com/show/2v0D0SNSBofqJJE6zApEE1

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