In this episode of Secrets of the Top 100 Agents, host Tim Neary talks to David Highland, who leapt an astounding 28 places in this year's ranking. David reveals that he was "staggered" by the result and reflects on the key changes he's made over his near-20 year career that have made him one of the best in the business today. In this episode, find out: • How rejection can make you a better agent • Why the best agents always make the most of change • How to use technology to generate more business Tune in now to hear all of this and much, much more in this episode of Secrets of the Top 100 Agents! http://www.realestatebusiness.com.au