This episode is a raw reflection by Kiera on the Little Black Dress Podcast with Dr. Ashley Joves (a cosmetic dentist). Nothing is off limits — Kiera shares her experience with eating disorders, a path to divorce, suicide consideration, IVF … all while building a business.

If you take anything away from this listen, know that you can create the you you want to be.

Episode resources:

Check out The Making of a Dental Startup

Listen to the Little Black Dress Podcast

Listen to episode 254, Breaking Dentistry Norms

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Kiera is cutting through the chatter and getting to the root cause of the phrase "I don't have time." She dives into how prioritization and discipline play a role in getting tasks done, why not having time is just an excuse, and the two options you have to get everything done you need to.

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We're continuing with our weekly introduction to 12 systems — something the Dental A-Team will dive into in full starting 2023. This episode focuses on making billing easy and healthy. Kiera and Tiff share tips on …

• How to set up a solid billing department,

• The two numbers that will tell you if your billing is healthy or not, and

• Why consistency in billing helps keep collections where you want them to be

Episode resources:

Reach out to Kiera and Tiff

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If you're looking for improved systems, elevated patient experiences, and a supportive culture for your team, that can start with holding an effective meeting. In this episode, Dana and Kiera talk about who should be running which meetings in your practice, and what makes an effective meeting — meaning each person is leaving with clarity and duty to help the office grow.

Episode resources:

Reach out to Dana and Kiera

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Kiera reflects on the different versions of herself she was in 2019, 2020, 2021, and now — and why the changes she's gone through have made her a better person. She applies this idea, of accepting change, to the world of dentistry, sharing positive ways to get through the changes of turnover, software, insurance, and more.

Episode resources:

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We continue the 12 system themes with theme 2 out of 12: Doctor Optimization! Our doctors are often overlooked when it comes to the systems established in a practice, so this episode dives into how their role can help the team function as well as possible. Kiera and Tiff discuss how doctors can …

• Get team members excited to perform procedures, and

• Onboard, train, and calibrate associates

Episode resources:

Reach out to Kiera and Tiff

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Financial advisor Ryan Isaac is on the podcast once again to give advice on selecting a financial advisor, including whether or not you should even get one. Together with Kiera, Ryan covers the following in this episode:

1. What a financial advisor does

2. How to hire a financial advisor

3. When to hire one

4. And more

About Ryan:

Co-Founder of Dentist Advisors and host of the Dentist Mone Show, Ryan Isaac is a trusted financial advisor to dentists across the country. As a regular speaker at dental events nationwide, Ryan shares his expertise in portfolio management, debt reduction, tax management, retirement plans, profit-sharing plans, and insurance. He is a CFP with deep financial planning expertise and has been a major contributor to the growth of Dentist Advisors, including the development of the Elements financial planning system.

Episode resources:

Check out Dentist Advisors

Tune in to The Dentist Money Show

Listen to episode 544, Stocks & Assets: What is on the Horizon

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Spiffy Tiffy is giving fantastic verbiage that your practice needs to start using when retaining current patients and enticing new patients when you've dropped insurance.

Episode resources:

Reach out to Kiera and Tiff

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This is week one of 12 systems you should baseline by the end of this year, to get your practice ready for 2023. Kiera and Spiffy Tiffy break down the difference between management and leadership by touching on how to …

• Be a leader and manage your team without being a micromanager

• Get your team on board with culture, protocol, hard conversations, and team morale

• Track those movements with KPIs

• And more

Use this episode to see where your practice stacks up, and start putting into place what you can improve on next year.

Episode resources:

Reach out to Kiera and Tiff

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In this episode, Kiera is joined by Kayvan Mott, cofounder of The Doc Sites, which builds websites for dental and medical offices. It's a great first dive into the importance of a great website for your practice. Listen up to learn about:

• Why SEO is important

• Three things to have in place for good SEO

• The biggest mistakes dentists make with marketing

• How often you should review your website

• Getting more Google reviews

• And more

Episode resources:

Check out The Doc Sites

Connect with Kayvan for a complimentary, no obligation review: [email protected]

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