Are missed calls quietly draining your practice's growth? In this episode, Jake Puhl sits down with Garrett Robins, Sales Director at Nexa, to talk about what really happens when phones go unanswered. Garrett shares real stories from dental practices—busy teams, missed opportunities, and patients slipping away. You'll hear how practices are keeping phones covered after hours, booking appointments in real time, and giving their teams the support they need. If your front desk is stretched and you're wondering what it's costing you, tune in to hear how Garrett and Nexa are helping practices catch what they've been missing.

🔗 Learn more about Nexa at: https://www.nexa.com/

🤝 Connect with Garrett: https://www.linkedin.com/in/garrettrobins/

Ever wondered what really happens behind closed doors in dental practice sales and private equity deals? In this episode, Emmet Scott sits down with Eric Scalzo and David Marks, Partners at Holland & Knight, to uncover the evolving world of dental M&A. They break down what buyers are really looking for, why compliance and culture go hand-in-hand, and how to build a business others actually want to buy. If you're thinking about scaling, selling, or simply leading smarter—this one's for you.

🔗 Learn more about Holland & Knight's work in dental transactions and legal strategy: https://www.hollandknight.com

📊 Read their latest Healthcare Trend Report: https://issuu.com/hollandknight/docs/healthcare_trend_report_dental_support_organizati?fr=sMDA4NjgzNTYyNzE

🤝 Connect with Eric Scalzo on LinkedIn: https://www.linkedin.com/in/ericscalzo/edit/forms/next-action/after-connect-update-profile/

🤝 Connect with David Marks on LinkedIn: https://www.linkedin.com/in/davidmarks-healthcareprivateequity/

What if the biggest growth opportunity in your practice was the 50% of patients no one else is talking to? In this episode, we sit down with Clay Griffith, Head of Marketing and Growth for Advanced Dentistry, and Leah Zipperstein, Head of Growth and Strategy at Vesper Institute, to unpack how fear-based patient behavior is actually a powerful opportunity for dentists ready to lead differently. You'll hear real strategies for tackling IV sedation, improving patient acceptance, and transforming fear into your competitive edge. If you're feeling stuck in high-volume, low-revenue chaos — this one's for you. Tune in to learn how Vesper Institute is reshaping what's possible in modern dentistry.

📥 Download the IV Sedation White Paper: https://bit.ly/4cYTNyw

Learn More About Vesper Institute:

🌐 Website: https://vesperinstitute.com

💼 LinkedIn: https://www.linkedin.com/company/vesperinstitute

📸 Instagram: https://www.instagram.com/vesper_institute

📘 Facebook: https://www.facebook.com/vesperinst/

Ever wonder why everyone seems to be making money except the dentist? In this episode, Emmet sits down with Dr. Vajahat Yar Khan, DEO Elite Member and CEO of DentTracks & USA Dental Solutions, to unpack how he scaled from 3 to 11 practices by solving one of the biggest headaches in dentistry: revenue cycle management. They dive into insurance verification, collections, outsourcing, and how tech can actually make your life easier—not harder. Feeling stuck or underpaid? This one's for you.

🎯 Special Offer for DEO Members:

Dr. Khan is offering a free practice analysis ($7,000 value) and access to discounted resources at $1,000/month through USA Dental Solutions (regularly $1,300). These trained experts know your PMS, understand dental ops from front to back, and can even train your team on DenTracks.

📈 Not a DEO Member yet? Schedule your free Growth Accelerator Call and see if DEO is the right fit for you: https://bit.ly/4iGVjal

📘 To Learn More:

Download Free Resources: https://bit.ly/4iqNS6u

Visit Their Websites:

DentTracks: https://denttracks.com/

USA Dental Solutions: https://usadentalsolutions.com/

🤝 Connect with Dr. Khan:

LinkedIn: https://linkedin.com/in/dr-vajahat-yar-khan-usads-denttracks-001tx

📲 Follow Their Social Channels:

USA Dental Solutions on LinkedIn: https://www.linkedin.com/company/usa-dental-solutions/

DentTracks on LinkedIn: https://www.linkedin.com/company/denttracks-software-llc/

USA Dental Solutions on Facebook: https://www.facebook.com/share/1EUER6iQkc/?mibextid=wwXIfr

DentTracks on Facebook: https://www.facebook.com/share/1HBuoBZsAF/?mibextid=wwXIfr

Feeling frustrated that your Google Business Profile still isn't ranking—even after optimizing everything? In this episode, Emmet sits down with James Kuck, SEO Lead at HIP Creative, to unpack what's really working in local SEO for dental practices. They dive into Google Business Profile hacks, the power of proximity, how reviews impact your rankings, and why answering the phone might be your best marketing move. If you're ready to turn clicks into new patients and optimize every lead, this one's for you.

🎯 James is offering a free SEO audit—just head to hip.agency/contact and mention in the comments that you'd like James to do a free SEO audit.

To learn more about HIP Creative, visit hip.agency.

What if the key to associate retention isn't equity—but leadership? In this episode, Dr. Samson Liu, Founder of SOHDental, shares how he scaled to 40+ locations by focusing on people-first leadership, trust-building, and operational clarity. He breaks down his method for mentoring associates, tightening schedules without burnout, and boosting case acceptance through a simple mindset shift. You'll hear tactical gems on culture, accountability, and how to spot—and fix—what's quietly draining your growth.

🎯Ready to increase your profit, build a stronger team, and finally break free from the day-to-day? Schedule your free Growth Accelerator Call and take the first step toward becoming a DEO member 👉 https://bit.ly/4iGVjal

What happens when a founder realizes their best role isn't as CEO? In this episode, we break down a major transition at the DEO—Jake Puhl moves into a Chief Growth Officer role while Emmet Scott steps in as CEO. But this isn't just about titles. It's about recognizing where you thrive, aligning your role with your strengths, and making bold moves for business growth. Jake and Emmet dive deep into how being an owner gives you the freedom to decide where you belong in the company and what's best for its future. You don't have to follow a traditional path—you can build the business and the role that fuels you.

⭐Learn more about DEO and how we help dental entrepreneurs thrive 👉 https://bit.ly/3D9hLtz

Are you losing patients before they even walk through your door? Even with a great front desk team, calls go unanswered, details get missed, and new patients move on. In this episode of DEO's Growth Secrets, Jake Puhl talks with Abdul Jamjoom, CEO & Co-Founder of Arini AI, about a simple solution: an AI phone assistant that answers every call, collects complete patient information, and books appointments without adding to your staff's workload. If you want to fill your schedule and improve patient experience without hiring more team members, check out Arini AI.

🚨Exclusive for DEO members: Sign up in March 2025 and get your first month of calls handled completely FREE 👉 https://www.arini.ai/

Hear what DEO Members have to say about Arini AI:

• "The main value of Arini is the ability to achieve a 90% call answer rate while giving patients access to our office 24/7. Arini saves us a lot of time and ensures we never miss an opportunity to connect with our patients. I would highly recommend Arini to any practice looking to streamline operations." — Danya Mcgee, Regional Operations Manager | Normandy Lake Dentistry (3 Locations Group)
• "In January, Arini booked us over 160 appointments and confirmed another 103 existing patient appointments. We tuned our AI to answer questions about our dental assistant training program, handle complex referral call flows, as well as schedule general dentistry appointments. " — Tanya Taylor, COO | Complete Dental Group (3 Locations Group)
• "Our team has enjoyed working with Arini to harness the power of AI to enhance our patient communications system!' — Dr. Joshua Renken, CEO | Renken Dentistry (7 Locations Group)
• "Arini has been very helpful when we are all busy, it picks up all overflow calls for us as well as after hours calls. It has been more reliable than our old human call center! " — Daytona Montgomery, Office Manager | 7 Days Family Dental (10+ Locations Group)

Are you overpaying for dental sensors and getting stuck in a cycle of costly repairs? In this episode, we sit down with Aaron DeCorte, VP of Sales & Marketing at JAZZ Imaging, to uncover why traditional sensor purchasing is outdated—and what smarter, cost-saving alternatives exist. We dive into the frustrations of managing equipment across multiple locations, the hidden costs of warranties, and how a subscription model is changing the game. If you're looking for a hassle-free way to keep your practice running smoothly, don't miss this conversation. Learn more about JAZZ Imaging and how they're transforming dental imaging today!

Try JAZZ for Free Today 👉 jazzimaging.com/trial

📲Connect with Aaron on Linkedin 👉https://www.linkedin.com/in/aaron-decorte-77448031b/

Are outdated insurance verification processes draining your time and profitability? In this episode, Vivek Kinra, CEO of Verrific, shares how his wife's experience as a dentist inspired him to tackle the inefficiencies plaguing dental practices. From endless phone calls to denied claims, Vivek breaks down the challenges teams face and how Verrific simplifies verification to save time and increase collections. With relatable stories and practical insights, Vivek reveals how smarter workflows can transform your practice. Don't miss this conversation and discover how Verrific can help your dental team thrive.

📲To Learn More About Verrific visit 👉 https://verrific.biz/