Today’s marvelous guest on the Speak Up with Laura Camacho podcast is Marlene Chism, public speaker and author of From Conflict to Courage: How to Stop Avoiding and Start Leading.

After 20 years as a blue-collar factory worker, Marlene knew she wanted more but wasn’t sure what it was. Her path eventually led her to be a consultant and public speaker.

After a few very difficult years as a motivational speaker, she went back to school to get her Masters. As the pandemic began, she saw an opportunity for a book about improving relationships at work. She published her findings in: From Conflict to Courage: How to Stop Avoiding and Start Leading.

In this extremely relevant episode we discuss:

-Why conflict is not the problem, but the way we manage it is

-The three primary forms of avoidance

-The three parts of emotional integrity

-What you can do as a team leader when reports are in conflict

-Her process for breaking down an interpersonal conflict at work

-The three parts that expand your conflict capacity

-Why the person who has clarity “navigates the ship”

-What to do when the culture at work is not conducive to honest and open conversations

This episode of Speak Up with Laura Camacho is brought to you by The Practical Guide to Effective Communication: Get Recognized for the Value You Already Contribute.