Sign up to save your podcasts
Or
Share E012: CX - Customer Experience From A Growth Marketer's Perspective! Tactics To Create Incredible Revenue-Driving Customer Experiences
Share to email
Share to Facebook
Share to X
Share to email
Share to Facebook
Share to X
Or
E012: CX - Customer Experience From A Growth Marketer's Perspective! Tactics To Create Incredible Revenue-Driving Customer Experiences
00:00 Introduction
12:55 Defining Customer Experience and its Relationship with Brand
25:30 The Role of Retail Stores in Customer Experience
31:19 The Impact of Product Information on Customer Experience
36:26 Educating Customers and Pre-Purchase Support
42:42 AI for Customer Support
45:35 Creating Video Content for Customer Education
48:52 The Importance of Trusting Your Gut
53:36 Funnels in Marketing and Business
01:05:00 Balancing Discounts and Brand Value
01:08:49 The Impact of Pricing and Offer Positioning
01:10:17 Testing Messaging and Perception
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered by:
Motion.
https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads
Richpanel.
https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc
Prescient.
https://www.prescient-ai.io/operators
Subscribe to the 9 Operators Podcast here:
https://www.youtube.com/@Operators9
View all episodes
By Marketing Operators I Connor Rolain I Connor MacDonald I Cody Plofker
4.5
88 ratings
00:00 Introduction
12:55 Defining Customer Experience and its Relationship with Brand
25:30 The Role of Retail Stores in Customer Experience
31:19 The Impact of Product Information on Customer Experience
36:26 Educating Customers and Pre-Purchase Support
42:42 AI for Customer Support
45:35 Creating Video Content for Customer Education
48:52 The Importance of Trusting Your Gut
53:36 Funnels in Marketing and Business
01:05:00 Balancing Discounts and Brand Value
01:08:49 The Impact of Pricing and Offer Positioning
01:10:17 Testing Messaging and Perception
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered by:
Motion.
https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads
Richpanel.
https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc
Prescient.
https://www.prescient-ai.io/operators
Subscribe to the 9 Operators Podcast here:
https://www.youtube.com/@Operators9
More shows like Marketing Operators
View all
The My Wife Quit Her Job Podcast With Steve Chou
1,351 Listeners
Shopify Masters
373 Listeners
Perpetual Traffic
750 Listeners
Ecommerce Playbook: Numbers, Struggles & Growth
69 Listeners
Founders
1,754 Listeners
Serious Sellers Podcast: Learn How To Sell On Amazon FBA & Walmart
530 Listeners
My First Million
2,616 Listeners
All-In with Chamath, Jason, Sacks & Friedberg
8,385 Listeners
Acquisitions Anonymous - #1 for business buying, selling and operating
241 Listeners
Marketing Against The Grain
346 Listeners
Limited Supply
149 Listeners
The Andrew Faris Podcast
20 Listeners
OPERATORS
43 Listeners
Moneywise
633 Listeners
Never Enough
55 Listeners