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E012: CX - Customer Experience From A Growth Marketer's Perspective! Tactics To Create Incredible Revenue-Driving Customer Experiences
00:00 Introduction
12:55 Defining Customer Experience and its Relationship with Brand
25:30 The Role of Retail Stores in Customer Experience
31:19 The Impact of Product Information on Customer Experience
36:26 Educating Customers and Pre-Purchase Support
42:42 AI for Customer Support
45:35 Creating Video Content for Customer Education
48:52 The Importance of Trusting Your Gut
53:36 Funnels in Marketing and Business
01:05:00 Balancing Discounts and Brand Value
01:08:49 The Impact of Pricing and Offer Positioning
01:10:17 Testing Messaging and Perception
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
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Motion.
https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads
Richpanel.
https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc
Prescient.
https://www.prescient-ai.io/operators
Subscribe to the 9 Operators Podcast here:
https://www.youtube.com/@Operators9
View all episodes
By Marketing Operators I Connor Rolain I Connor MacDonald I Cody Plofker
4.6
99 ratings
00:00 Introduction
12:55 Defining Customer Experience and its Relationship with Brand
25:30 The Role of Retail Stores in Customer Experience
31:19 The Impact of Product Information on Customer Experience
36:26 Educating Customers and Pre-Purchase Support
42:42 AI for Customer Support
45:35 Creating Video Content for Customer Education
48:52 The Importance of Trusting Your Gut
53:36 Funnels in Marketing and Business
01:05:00 Balancing Discounts and Brand Value
01:08:49 The Impact of Pricing and Offer Positioning
01:10:17 Testing Messaging and Perception
Operators Exclusive Slack: https://join.slack.com/t/9operators/shared_invite/zt-20pd2eq4n-UVM6oTQkdltEwLINwkCWIA
Powered by:
Motion.
https://motionapp.com/pricing?utm_source=marketing-operators-podcast&utm_medium=paidsponsor&utm_campaign=march-2024-ad-reads
Richpanel.
https://www.richpanel.com/?utm_source=MO&utm_medium=podcast&utm_campaign=ytdesc
Prescient.
https://www.prescient-ai.io/operators
Subscribe to the 9 Operators Podcast here:
https://www.youtube.com/@Operators9
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