This week Mac and Thayer discuss the importance of taking the time to understand clients' needs and problems before providing solutions. They explore the balance between using a shotgun approach to quickly address issues and diving deeper to fully understand and address the root causes. They emphasize the value of front-loading work and providing a strong foundation for long-term success. Mac and Thayer also highlight the importance of conversations in the gym and how they help educators understand the thought processes and perspectives of their clients. Lastly, they stress the need to show your work and guide clients through the process of understanding and finding solutions.

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