In this episode of the Hospitality Breakroom, hosts Rachel, Ashley Ching, and Meaghan Myers discuss the importance of standardizing bathrooms in vacation rentals as part of their new season theme: Certainty Served Weekly with Inhaven. They explore the challenges faced by property management companies like Abode in maintaining consistency in bathroom products such as towels, amenities, and toilet paper. The trio highlights the significance of choosing high-quality, sustainable products and shares personal anecdotes about transitioning to refillable versus single-use amenities. They also delve into the practical aspects of managing towel inventory, explaining how poundage and twist types impact drying times and overall guest experience. The episode covers the benefits of using makeup towels, branded amenities, and hooks versus hookless shower curtains. The discussion touches on operational efficiencies, laundry management, and the vital role of high-quality toilet paper. To wrap up, they tease the next episode on linen programs, offering insights into initial buy-ins, guest experience enhancement, and the potential for profit in housekeeping. Listeners are encouraged to reach out for more information and to anticipate upcoming events where the hosts will share further expertise.

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00:00 Welcome to the Hospitality Breakroom

00:45 Challenges in Bathroom Standardization

02:13 The Inhaven Proposition for Standardization

02:50 Insights from Property Management

08:18 Debate: Refillable vs. Single-Use Amenities

19:34 Understanding Towel Standards

22:50 Par Levels and Inventory Management

42:57 Housekeeping and Linen Management

44:25 Towel Recommendations and Types

47:10 Housekeeping Fees and Cost Management

50:23 Makeup Towels and Black Washcloths

54:06 Branding Your Bath Experience

01:00:25 High-End Guest Amenities

01:04:40 Toilet Paper Preferences and Issues

01:11:46 Shower Curtains and Toilet Brushes

01:15:33 Teaser for Next Episode: Linen Programs