Jay Henderson is the owner and founder of Real Talent Hiring. His company is dedicated to helping clients take the guesswork out of people performance using their one of a kind objective metric system Real Talent.  Unlike many hiring assessments, the Real Talent Hiring Assessment helps employers evaluate candidates based on performance-focused metrics, which are universal, rather than behavior-based data that can and does change with mood and manipulation.  Jay has helped mega-giants and Fortune 500 companies on down to solo and small law firms improve the quality of their workforces.

In this episode, Jay and I will discuss:

• The 10 Toxic Thinking Patterns and their function in your law firm
• 3 Key Questions for all employees: Can they do the job, Will they do the job, and Will they do the job to your specifications
• 5 Steps to Human Decision-Making Theory
• What differentiates the Real Talent Hiring assessment from the DISC, Kolbe, Meyers-Briggs and other assessment tools
• The weight to be given to an Assessment versus other screening/hiring data
• The interplay between Actions and Results in employees
• Creating sustainable change over time
• Coaching to optimize performance