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Today, you'll get a glimpse into what a coaching call with Elite Worldwide can look like. That's because Mike and Matt sit down for a coaching call about one of Mike's shops. They go over how to mix personal goals and professional ambitions and strategies for increasing efficiency and revenue at the shop.

00:00 Aligning Goals with Action Plan

06:29 Aligning Personal and Business Goals

08:44 Aligning Team Goals with Personal Growth

12:58 Monetary Motivation in Work

16:11 Fixed Salary for Productivity

18:20 Calculating Effective Labor Costs

20:32 Understanding Technician Costs

24:15 Boosting Efficiency and Productivity

26:56 "Non-Conformity Why Statements"

32:56 Increasing Daily Revenue with Fewer Cars

36:15 TechMetric Performance Report Discussion

39:36 Improving Service Efficiency & Execution

42:15 "Understanding Business Purpose and Process"

45:45 Customer-Business-Employee Triangle Insight

49:09 Optimizing Advisor and Technician Goals

51:12 "Managing Ethics and Incentives"