Confessions of a Shop Owner

Ep 12 John Phelps & Katy Carl - Our Software Is Better Than Yours


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In this episode, I checked on my shop while recording. How? By using the Tekmetric mobile app. A great tool I use often. You could, too. Sign up for Tekmetric HERE

Having accountability as a shop owner is essential to running a successful operation. I'm seeing the benifits now with my small shop through the coaching organization, Elite Worldwide. They can do the same for you. Learn more HERE

John Phelps from Tekmetric and Katy Carl, a shop owner from Upstate New York, shared with me what they've done wrong this year. We talk processes, customer convenience, four-day work weeks, and how I've found success being open on Saturdays. 

00:00 Brain Development in Young Adults

04:21 "Raising Kids in a Digital Age"

06:47 Tekmetric Transforms Shop Management

10:56 Reluctant Family Business Acquisition

15:13 "Expansion and Hiring Updates"

18:56 Revamping Auto Industry Leadership

21:27 Streamlining Growth with Shop Genie Acquisition

24:53 Innovative Development Through Foresight

27:55 Scaling Challenges in Growing Startups

29:38 "Ego and Insularity in Business"

32:52 Lesson Learned, Team Revitalized

37:20 "Success Hinders Dealership Progress"

40:10 Retail Pricing Trends and Auto Industry

43:22 Adams Automotive Program Insights

48:30 "Maintaining Energy for Yearly Goals"

49:21 Accountability Coaching Experience Documented

52:20 "Seeking Successful Break and Growth"

55:29 Tekmetric Team and Growth Overview

59:22 "Confessions of a Shop Owner"

...more
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Confessions of a Shop OwnerBy Mike Allen

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