Having trouble at the shop? What SMS are you using? That might be your problem. I use Tekmetric, and when I switched, it changed everything. Check them out HERE

I have WAY too many things going on in my life to worry about marketing at my repair shops. So, Turnkey Auto Marketing does it for me, and it's like I hired a social media manager without paying for a full-time salary! Try them out HERE

AI Technology is so helpful! If you use it properly. I've been using Detect Auto's AI at my shop and love the simplicity of it. Try it for yourself and find out HERE

In this episode, we sip whiskey and talk shop with Bret Fadley. Training opportunities are everywhere, but are enough people taking advantage of them? Also, Bret confesses things he wants to improve in at his shop, and he did so unsolicited. Our evil plan is working...

00:00 Pre-Recording Delay & Soccer Chat

09:36 Lancaster Penny Tools Training Event

14:45 Grooming Successor for Business

18:38 "Pay to Quit Dilemma"

23:18 Effective Time Management Insights

30:23 Overcoming Social Anxiety at Events

37:20 Exploring New Teamwork Methods

42:45 "Cost-Effective Power Steering Maintenance"

47:57 Customer Issue Resolved by Competitor

51:24 Shift in Handling Parts Failure

55:02 Choosing Mitchell Over All Data