I only mention my sponsors because they have truly made a difference at my shops. I believe they can do the same for you. Visit their site below and learn more!

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Turnkey Marketing

Detect Auto

Today, it's coaching call number 5. This one is a bit different than the previous four, though. Why? I actually did my job! The strategy Matt and I have been working on is working well for my small shop, but it's not time to stop and celebrate. There is more work to be done. These conversations are a glimpse into what Elite Worldwide does for shops everywhere. Do you have them helping you? 

00:00 Matt is bouche

08:19 Efficient Vehicle Maintenance Integration

11:10 Boosting Adoption of BG Services and Tires

19:19 "Managing Warranty Comebacks Efficiently"

25:52 Warranty Impacts on Free Labor

30:38 "Technician Pay Structure Adjustments"

33:58 Complex Repairs Undervalued in Labor Guides

43:23 Inexpensive Repair Causes Engine Failure

44:01 Ethical Sales and Repair Decisions

51:11 Customer Engagement & Service Strategy

58:04 Efficient Scheduling Boosts Car Count

01:00:50 Optimizing Consistent Car Count