Confessions of a Shop Owner

Ep 39 - Coaching Call #7 | Mike is NOT on Matt's "Best Shops List"


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To learn more about how Tekmetric's software can change the future of your repair shop like it did for me, touch HERE

Turnkey Marketing takes the stress of doing something I'm not good at off my plate. And gives it to someone who is. Click HERE for more.

Elite Worldwide will keep you accountable and show you the road to shop success. They are for me. Find out how HERE


Today, Mike and Matt switch things up and talk about Elite's new coaching program. Matt covers the five keys for shop success, including financial literacy, maximizing car opportunities, streamlined customer experience, retention strategies, and effective leadership and employee management. 

00:00 Elite's New Program

06:05 Networking Insights for Business Growth

07:16 Streamlining Business Success Program

10:52 Profit-Driven Automotive Management Strategy

14:12 "Door Rate vs. Effective Labor Rate"

19:17 "Maximizing Automotive Repair Revenue"

21:27 Streamlining Automotive Service Processes

26:22 Customer Retention Strategies

30:02 Streamlined Recruitment and Quick Offers

32:06 Effective Employee Management Strategies

38:18 Improving Business by Slowing Down

41:58 Balancing Urgency and Business Foundations

43:50 Affordable Shop Management Pricing

46:38 Staffing and Performance Challenges

...more
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Confessions of a Shop OwnerBy Mike Allen

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