If you're like me and aren't good at marketing, don't do it on your own. Let the experts handle it. Touch HERE for more on Turnkey Marketing.

Tekmetric transformed my shop. Plain and simple. Want that for yours? Touch HERE

There are a lot of moving parts in a repair shop, opening the door to missing things. Don't let that happen to you. Learn more about Detect Auto

In this episode, Bryan and Mike are joined by Kirby Sawyer, owner of Super Rupair in Boulder, Colorado, a shop specializing exclusively in Subaru repair. Kirby shares the story of building a thriving, high-volume specialty shop, including his unique journey from employee to future owner. Of course, they get into charging for diag and why training is critical. 

00:00 "Meet Kirby Sawyer"

03:34 "Mobile Diagnostics and Accountability"

06:55 "Nissan's Legal Name Battle"

11:40 Obsolete Subaru Glass Stockpile

14:48 Economical but Prone to Corrosion

16:27 Bar Trick with Number Cards

19:47 Endless Subaru Cycle

24:27 "Awkward Car Exchange Moment"

28:58 Battery Tester Insights

32:34 Turnover and Pay Plan Success

33:23 Techs Improve Efficiency Rapidly

37:38 Offer to Buy High-Mileage Accord

39:43 Car Sales and Friend Recommendations

44:44 Expo Hospitality Suite Sponsored

48:47 "Refusal and Recommendation Story"

51:18 "Shop Dog Comfort Gone Awry"

54:16 "Farmer's Essential Values Test"