March 25, 2024

Ep. 448 Human-Centered Design for End-of-Life and After-Death Care with Isabel Knight

1 hour 1 minute

Learn how the concept of human-centered design can improve how we care for people at end of life and also how we operate our businesses.

My guest Isabel Knight is a human-centered designer and end-of-life guide who founded The Death Designer to provide design services for deathcare businesses and non-profits. She is also the president of the National Home Funeral Alliance, which teaches people about community deathcare and how to conduct a funeral from home. She discusses her work as an end-of-life guide, home funerals, and the concept of human-centered design. Learn more at these websites:

thedeathdesigner.com

homefuneralalliance.org

YouTube Channel

Listen here:

This episode includes:

What the National Home Funeral Alliance provides

Why home funerals are important

How funeral homes can help support community deathcare

What is human-centered design and why it’s important

The power of simple small changes to make a difference

Designing products and systems for the needs of the most vulnerable people benefits everyone

Challenges facing end-of-life care from the perspective of a young person

The need for a business model for death doulas

Potential changes coming to the “Funeral Rule” to increase transparency around funeral home prices

Links mentioned in this episode:

NEW! Additional Live screening and discussion for documentary film The Last Ecstatic Days. Register here.

NEW Gift Guides for Caregivers, People Receiving Care, and People Who are Grieving

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Conversations on Death with ChatGPT – Audiobook here; Print Book here

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By Karen Wyatt MD

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