Bob Pulver is joined by Pauline James and David Creelman to discuss the transformative impact of AI on employee experience and organizational change. They discuss the evolving role of HR and leadership in navigating AI adoption, emphasizing the importance of continuous learning, data-driven decision-making, and fostering a culture of adaptability and innovation. The conversation highlights ethical considerations in AI, advocating for responsible governance, oversight committees, and transparent policies to ensure fairness and compliance. They reflect on lessons from the pandemic in driving rapid transformation and the necessity for agile workforce planning to balance cost, capability, and strategy. Pauline and David share their insights on experimenting with generative AI tools, building intuition through hands-on learning, and the critical role of foundational skills like AI literacy and design thinking. They leave you with advice for leaders on effectively managing change, along with details about Pauline and David’s upcoming masterclasses and events.

00:00 – Welcome and Introductions

03:00 – AI in Workforce Transformation

06:45 – Leadership in the AI Era

10:30 – Breaking Silos for Collaboration

14:20 – Upskilling and AI Literacy

18:10 – AI Augmentation vs. Automation

22:35 – Lessons from Rapid Change

27:15 – Responsible AI and Governance

32:40 – Experimentation and AI Tools

37:50 – AI’s Rapid Evolution

43:25 – Strategic Workforce Planning with AI

48:00 – Final Thoughts and Upcoming Projects

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For advisory work and marketing inquiries:

Bob Pulver: https://linkedin.com/in/bobpulver

Elevate Your AIQ: https://elevateyouraiq.com

Thanks to Warden AI (https://warden-ai.com) for their sponsorship and support of the show! Warden is an AI assurance platform for HR technology to demonstrate AI-powered solutions are fair, compliant and trustworthy.