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Greg Buckley and Stephane Grabina enter the confessional in today's episode. They each talk through the challenges of having consistent leadership with staff. They even discuss the increasingly popular topic of the four-day workweek.

00:00 Trade Consistency: No Magic Needed

03:43 "The Process-Driven Coaching Debate"

08:39 "Implementing the Rack Attack Idea"

09:31 "Engagement Essential for Success"

15:24 Campaign Failed: No Calls Received

18:55 Hands-Off Approach Backfires

19:47 Implementing New Store Concepts

22:52 Free January Saturday Oil Changes

28:24 Incremental Growth Despite Implementation Challenges

29:40 Finding Motivation and Connection

35:14 Data Significance Debate

36:17 Unconventional Performance Measuring Approaches

39:24 Elite Diverse Auto Group Accountability

44:49 "Mindset Shift for Better Matches"

48:27 "Car Repair Diagnostics Expert"

52:07 Shop Training Plan Evaluation

54:13 "Wishing for a Dedicated Sarah"