Elevate Your AIQ

Ep 91: Evolving Candidate Engagement from Conversational AI to Hiring Intelligence with Prem Kumar


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Bob Pulver speaks with Prem Kumar, CEO and Co-founder of Humanly.io, about the evolution of hiring technology and the company's transition from a conversational AI tool to a full-fledged AI-powered hiring platform. Prem discusses the impact of Humanly’s recent acquisitions, expansion into post-hire engagement, and how they help employers address challenges in both high-volume and knowledge worker recruiting. Prem emphasizes the need for responsible, inclusive, and human-centric AI design, and explains how Humanly is helping organizations speed up hiring without sacrificing quality, fairness, or candidate experience.

Keywords Humanly, conversational AI, AI interviewing, responsible AI, candidate experience, recruiting automation, employee engagement, AI acquisitions, ethics, RecFest, quality of hire, neurodiversity, candidate feedback, interview intelligence, AI coach, sourcing automation

Takeaways

  • Humanly’s evolution includes three strategic acquisitions that expand its platform from candidate screening to post-hire engagement.

  • The company’s mission is to help employers talk to 100% of their applicants—not just the 5% that typically make it through—and reduce time-to-hire.

  • Prem highlights how AI can reduce ghosting by creating 24/7 availability and real-time Q&A touchpoints for candidates.

  • Interview feedback tools and coaching features are being developed for both candidates and recruiters.

  • The importance of AI workflow integration is critical—tools must operate within a recruiter’s day-to-day flow to be effective.

  • Humanly’s platform helps uncover quality-of-hire insights by connecting interview behaviors with long-term employee outcomes.

  • The need for third-party AI audits and ethical guardrails.

  • Insights from diverse candidate populations—including neurodiverse candidates and early-career talent—are shaping Humanly’s inclusive design practices.

    Quotes

    • “It’s not human vs. AI—it’s AI vs. being ignored.”

    • “Our goal is to reduce time-to-hire without compromising quality or fairness.”

    • “We’re obsessed with the problem, not just the solution. That’s what keeps us grounded as we scale.”

    • “Responsible AI should be audited just like SOC 2 or ISO—trust is foundational in hiring.”

    • “The best interview for one role won’t be the same for another. That’s where personalization and learning matter.”

    • “Everything we’ve done to improve access for neurodiverse candidates has made the experience better for everyone.”

      Chapters

      00:00 – Intro and Prem’s Background

      01:00 – Humanly's Origins and the Candidate Experience Gap

      03:00 – 2025 Growth, Funding, and Acquisition Strategy

      05:15 – From Conversational AI to Full-Funnel Hiring Platform

      06:30 – High-Volume and Knowledge Workers

      08:00 – Combating Ghosting and Delays with AI Speed

      10:30 – Candidate Support and Interview Feedback

      12:00 – Creating a 24/7 Conversational Layer for Applicants

      13:45 – Data-Driven Hiring and Candidate Self-Selection

      15:00 – Interview Coaching and Practice Tools

      17:00 – Acquisitions and Platform Consolidation Feedback

      18:45 – Responsible AI and Third-Party Auditing

      21:00 – Partnering with Values-Aligned Teams and Investors

      22:00 – Measuring Candidate Experience Across All Interactions

      24:00 – Connecting Interview Behavior to Quality of Hire

      26:00 – Coaching Recruiters and Interview Intelligence

      28:45 – Expanding Into Post-Hire and Internal Conversations

      30:00 – The Future of AI in HR and Internal Use Cases

      34:00 – Designing Inclusively for Diverse Candidate Needs

      36:00 – Modalities, Accessibility, and Equity in Interviewing

      39:00 – Generative AI Reflections and Everyday Use

      42:00 – Wrapping Up: What's Next for Humanly


      Prem Kumar: https://www.linkedin.com/in/premskumar

      Humanly: https://humanly.io


      For advisory work and marketing inquiries:

      Bob Pulver:⁠ ⁠https://linkedin.com/in/bobpulver⁠⁠

      Elevate Your AIQ:⁠ ⁠https://elevateyouraiq.com⁠⁠

      Substack: https://elevateyouraiq.substack.com


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