🎙️ Office Hours Ep. 1 – Google Reviews, Lead Follow-Up, and Hiring a Chiro

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Welcome to the *very first* episode of Office Hours—a brand new format from Jeremy where he answers real questions from clinic owners in the trenches. This isn't your typical polished, pre-scripted podcast. It's raw, unfiltered, and straight to the point—exactly what clinic owners need to hear.

Every day, Jeremy gets dozens of DMs, emails, and Slack messages asking how to grow, market, and scale a cash practice. Instead of keeping the answers private, he's now hitting record and sharing them with you.

📌 Episode Topics:

1. How to Get More Google Reviews (Even from People Who Say They Will But Don't) Most patients aren't ignoring you—they're overthinking the review. Jeremy shares a simple 3-part framework you can send them that removes friction and gets results. Use this in emails, texts, QR codes, or anywhere you ask for reviews.
2. "My Leads Suck"—Here's Why It's Probably You (and How to Fix It) Cold leads aren't bad, your follow-up is. Jeremy reveals the exact cadence and content strategy his team uses to turn cold leads into evals—including why "checking in" doesn't work and what to send instead (hint: value-based content).
3. Can PT Clinics Hire a Chiropractor? Short answer: yes. Long answer: only if you nail the clinical alignment AND the messaging. Jeremy shares what to avoid so patients don't feel bait-and-switched—and how to position your brand to win with a mixed team of providers.

⚡ Quick Wins You Can Use Today:

• Use Jeremy's 3-step Google review template to boost patient testimonials
• Implement the 72-hour follow-up cadence (8 touches/day) with cold leads
• Send value-based follow-ups—like golf tips for golfers or injury-specific guides
• Clarify your messaging if you hire outside your profession—no surprises for patients

📣 New Format, No Fluff

This is the first of many Office Hours episodes—a casual, unscripted breakdown of the most common questions Jeremy gets every week. If you like it, let him know by DM or in the YouTube comments. If it flops, he'll go back to more polished episodes. 😎

📥 Grab the Free Audit: https://thepatchsystem.com/free-local-seo-audit

📱 Follow for More: Follow @_jeremydupont on Instagram for real talk about growing a cash-based PT practice.

Want your question answered live? DM Jeremy, drop it in Slack, or comment on YouTube. He might riff on it in the next Office Hours.