Today, I am talking about one of the most effective ways to improve your outcomes and customer experience. If you are not already doing this, then it should be immediately implemented into your practice. It involves spending an extra 15 minutes to write a detailed follow-up e-mail after the initial evaluation. I will give you an example of how I made this work in this episode. Enjoy!

• Teeing your patients up for success
• Preframing your patient for the next steps
• They will share it with their family members

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