The P.T. Entrepreneur Podcast

Ep802 | Three Drop Off Points That Are Killing Your Clinic


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In this tactical episode, Doc Danny breaks down the three key drop-off points in your clinic that are quietly crushing your growth. If you’ve been focused only on plan of care conversion, you're missing the bigger picture—and leaving thousands on the table. Danny walks through the full client journey and shows you exactly how to tighten up your systems to increase revenue, boost patient outcomes, and build long-term continuity.

🔑 Key Takeaways:

✔️ Conversion – Get clear on the real reason they’re in your office, not just the pain. ✔️ Completion – Symptom relief ≠ the end. Educate clients early on why they must finish. ✔️ Continuity – Give them a path to stay strong, mobile, and pain-free for life—and build predictable monthly revenue for you.

🎯 Whether it’s manual therapy, remote coaching, or small group training—you need something people can ascend into after their plan of care.

🧠 “Amateurs focus on the front end. Pros track the whole system.” Which clinic do you want to be—the one with 12 continuity clients or 36?

💡 Inspired by this episode? Share it with a fellow clinician and leave a review to spread the message.

🔹 Want help improving these systems? Book a free strategy call: physicaltherapybiz.com

🚀 Try Clare AI for free → MeetClaire.ai

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The P.T. Entrepreneur PodcastBy Dr. Danny Matta, PT, DPT, OCS, CSCS, & Entrepreneur

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